Banking Customer Experience Pro

TD; Chatham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Canada seeks a Customer Experience Associate in Chatham, Ontario. The role involves processing financial transactions and providing exceptional customer service. Candidates should have a high school diploma with strong communication and administration skills. You will help customers with their banking needs, ensuring a positive experience while promoting various banking solutions. This opportunity offers growth within a supportive work environment, alongside a competitive compensation package.

Benefits

Health and well-being benefits

Career development and training programs

Flexible working hours

Qualifications

• Minimum 1 year of relevant experience in a customer-facing role.
• Ability to recommend banking solutions based on customer needs.
• Strong organizational and planning skills to work in fast-paced environments.

Responsibilities

• Process deposits, withdrawals, and bill payments accurately.
• Provide excellent customer service and resolve concerns.
• Promote banking solutions and achieve business objectives.

Skills

Customer experience

Administration skills

Communication skills

Time management

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office

Job description

A leading financial institution in Canada seeks a Customer Experience Associate in Chatham, Ontario. The role involves processing financial transactions and providing exceptional customer service. Candidates should have a high school diploma with strong communication and administration skills. You will help customers with their banking needs, ensuring a positive experience while promoting various banking solutions. This opportunity offers growth within a supportive work environment, alongside a competitive compensation package.