Banking Advisor

Banque Nationale du Canada; Blainville; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking financial institution as a Banking Advisor, where your role is pivotal in delivering exceptional client experiences. You will engage with clients, offering personalized banking solutions while fostering lasting relationships. This dynamic position emphasizes teamwork and collaboration, allowing you to work alongside experts in various financial fields. With a commitment to career development, you will have access to ongoing training and mentorship, ensuring your growth within the organization. If you are passionate about helping others and thrive in a supportive environment, this opportunity is perfect for you.

Benefits

Health and wellness programs

Employee Share Ownership

Assistance Programs

Flexible benefits

Community involvement

Qualifications

• Customer service experience and positive attitude are essential.
• Adaptability to different situations and openness to diversity.

Responsibilities

• Greet clients and assist with banking applications.
• Provide tailored advice and maintain client relationships.
• Ensure client satisfaction and adhere to compliance policies.

Skills

Brand Ambassadorship

Business Development

Driving Results

Teamwork

Client-focus

Attention to Detail

Digital Literacy

Empathy

Learning Agility

Oral Communication

Education

College diploma (DEC) or equivalent

Job description

Area of Interest:

Advisory services, Personal banking

Role Overview:

A career as a Banking Advisor at National Bank is versatile and impactful. You will adopt a friendly, attentive approach, providing a people-centric experience for branch clients by listening actively and offering tailored advice.

Responsibilities:

1. Greet clients and answer inquiries.
2. Assist clients with banking applications and ATMs.
3. Understand clients’ needs and resolve complex situations.
4. Provide advice and transaction solutions for Personal Banking clients.
5. Build and maintain lasting business relationships.
6. Ensure client satisfaction and engagement.
7. Refer clients to specialist colleagues for specific needs.
8. Adhere to compliance and risk management policies.

Team Environment:

The branch operates one evening per week with flexible schedules based on team availability. You will work under the supervision of the Branch Manager and collaborate daily with experts in investment, credit, mortgage financing, and more.

Our Culture:

We value passionate individuals and bold ideas, emphasizing teamwork, knowledge sharing, and mutual support to help clients achieve their goals and colleagues excel.

Career Development:

Post initial experience, opportunities include role advancement, promotions, or internal transfers. We promote internal mobility and offer various career pathways.

Training and Support:

Our on-the-job training and personalized learning content cover banking solutions and advisory skills. You will also benefit from the expertise of colleagues from diverse backgrounds.

Prerequisites:

• College diploma (DEC) or equivalent
• Customer service experience, inclusive attitude, openness to diversity
• Positive attitude and empathy
• Interest in technology and knowledge sharing skills
• Adaptability to different situations

Languages:

French

Skills:

Brand Ambassadorship, Business Development, Driving Results, Teamwork, Client-focus, Attention to Detail, Digital Literacy, Empathy, Learning Agility, Oral Communication

Benefits:

Competitive compensation plus flexible benefits including health and wellness programs, Employee Share Ownership, Assistance Programs, banking services, community involvement, and more.

Our Values and Inclusion:

We prioritize a human-centered approach, fostering an inclusive, accessible, and supportive workplace. We welcome all candidates and accommodate needs during recruitment.

Why Join Us?

Opportunities for career growth, ongoing learning, mentorship, and internal mobility. We celebrate diversity and inclusion, valuing each individual's unique qualities.

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