Bakery Operations & Franchise Performance Specialist

schneider electric; Edmonton; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Vacation plan

Extended Health & Dental

Group RRSP Matching

Flexible Spending Account

Paid time off (sick/personal)

Volunteer time

Continuous learning environment

Autonomy and responsibility

Job summary

COBS Bread is seeking a Regional Operations Specialist in Edmonton, AB. You will oversee bakery operations in the Prairies, visiting locations, training staff, and guiding franchisees to improve sales, quality, and profitability.

You will travel frequently, audit production against plans, and contribute to quarterly and annual reviews. A background in food service or hospitality with franchise exposure is preferred, along with strong communication and organizational skills.

Qualifications

• 1–2 years' experience in operations, preferably in a franchise retail environment.
• 2+ years' experience in customer service.
• 1–2 years' experience in the food service, hospitality or franchise industry; baking experience preferred.

Responsibilities

• Conduct regular bakery visits/assessments to evaluate franchisee compliance with merchandising, customer experience, and product quality and support implementation of changes as necessary.
• Provide in-bakery training and operational support to address opportunities for increasing bakery sales.
• Coordinate and implement local marketing initiatives.
• Implement plans to improve franchise operating profit across portfolio as directed by the Regional Director.
• Attend in-person production process reviews and actual production vs. schedules.
• Attend Quarterly and Annual Business Reviews and align outputs with in-bakery actions.
• Monitor and ensure bakeries meet standard expectations, and work with franchisees on corrective actions.
• Comply with OH&S policies.
• Engage in other projects as required.

Skills

Operations experience

Franchise retail

Customer service

Baking experience

Travel flexibility

Communication

Problem solving

Teamwork

Organizational skills

Attention to detail

Driver's license

Autonomy

Job description

COBS Bread is seeking a Regional Operations Specialist in Edmonton, AB. You will oversee bakery operations in the Prairies, visiting locations, training staff, and guiding franchisees to improve sales, quality, and profitability.

You will travel frequently, audit production against plans, and contribute to quarterly and annual reviews. A background in food service or hospitality with franchise exposure is preferred, along with strong communication and organizational skills.