Bakery Department Lead — Mentor Team & Drive Service

Longos; Oakville; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Job summary

Longo's is seeking a Bakery Assistant Department Manager - Full Time to lead and support the bakery team in a fast-paced retail setting. You will assist the Bakery Manager to prepare for daily operations, manage staff, and ensure superior customer service.

Ideal candidates have bakery leadership experience, cake decorating skills, and a customer-focused mindset. This role requires flexibility for days, evenings, and weekends in-store and travel for off-site events as needed.

Qualifications

• 1+ year experience in bakery department with solid product knowledge.
• Ability to decorate cakes and pastries.
• Strong customer service and relationship-building skills.
• Ability to lead, coach, and thrive in a fast-paced environment.
• Proficient computer skills and quick to learn new systems.
• Effective communication and listening skills.
• Strong creativity for eye-catching displays.
• Role model and inspire behaviours aligned with our values.

Responsibilities

• Motivate and mentor Team Members.
• Provide support with regular team meetings.
• Coach and train Team Members to maintain high productivity.
• Handle Team Member and customer issues.
• Uphold health & safety, food safety and loss prevention policies.
• Merchandise, manage inventory and schedule to meet financial objectives.
• Provide exceptional customer service to Team Members, Customers and Vendors.

Skills

Leadership

Customer Service

Cake Decoration

Training/Coaching

Communication

Problem Resolution

Computer Skills

Time Management

Tools

POS System

Inventory Software

Job description

Longo's is seeking a Bakery Assistant Department Manager - Full Time to lead and support the bakery team in a fast-paced retail setting. You will assist the Bakery Manager to prepare for daily operations, manage staff, and ensure superior customer service.

Ideal candidates have bakery leadership experience, cake decorating skills, and a customer-focused mindset. This role requires flexibility for days, evenings, and weekends in-store and travel for off-site events as needed.