Bakery Decorator (South West)

Calgary Co-op; Calgary; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Extended health benefits

Paid vacations

5% employee discount on purchases

Recognition program

Social committee events

Employee assistance plan

Training and development programs

Job summary

Calgary Co-op is seeking a Bakery Decorator to deliver high‑quality customer service while maintaining safe, efficient bakery operations. You will decorate, display, stock, and price baked goods, ensuring presentation and inventory accuracy in a fast-paced store setting. The role requires Grade 12 and bakery decorating training/experience, with in-house testing.

Supervisory experience and decorating courses like S.A.I.T. or Wilton are advantageous.

Qualifications

• Grade 12 or acceptable education/experience mix.
• Bakery and decorating training and experience.
• Must pass in-house Bakery Decorator testing.

Responsibilities

• Provide customer service and maintain positive relations with customers.
• Stock, display, face, and maintain presentation and stock levels.
• Ensure price integrity and handle substitutions and price changes.
• Maintain cleanliness and safety on the sales floor and back stock area.
• Follow health/safety, food safety and environmental regulations.
• Care for equipment and report repairs; organize inventory.
• Order merchandise and supplies; receive and verify invoices and transfers.
• Supervise in the absence of supervisor/manager; train staff and provide feedback.
• Finish, inspect, and decorate baked goods; assist in product development.

Skills

Grade 12

Bakery decorating experience

In-house testing

Supervisory experience

Education

Grade 12

S.A.I.T. or Wilton Decorating course

Job description

Job Description

Our Co‑operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments.

The Bakery Decorator is responsible for ensuring customer service is provided through maintaining a safe and efficient operation while adhering to all Company policies, procedures and standards. The role reports directly to the Bakery Supervisor/Bakery Manager and includes the following responsibilities.

Responsibilities

• Provides customer service and maintains positive customer relations through proper handling of customer questions, comments, requests and complaints, working proficiently and friendly in a diverse team environment.
• Performs all aspects of the Bakery Decorator functions including stocking, displays, facing, and ensures presentation and stock levels are maintained.
• Handles merchandise ensuring quality, minimizing damages and markdowns, providing substitutions and ensuring price integrity including price changes.
• Performs general cleanup duties such as cleaning spills and display fixtures, keeping the sales floor and back stock area clean from cardboard and debris and disposing of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures proper care, use and maintenance of equipment and tools, reporting repair requirements to the Bakery or Duty Manager.
• Responsible for ordering merchandise and supplies.
• Responsible for receiving including reviewing and verifying invoices, returns, transfers, claims, and proper storage of products.
• Responsible for organizing and conducting inventory.
• Provides direction and supervision in the absence of the Supervisor or Manager, including:
  • Ensuring daily functions of staff are carried out efficiently.
  • Ensuring health and safety rules and regulations are followed.
  • Providing verbal input for employee performance and conduct.
  • Conducting technical training (e.g., department orientation, commodity specific functions) with day‑to‑day instruction and verbal feedback.
  • Applying effective customer service techniques.
  • Replacing shifts and authorizing appropriate documents.
  • Finishing, inspecting, preparing, and decorating all baked goods; cutting and slicing all prepared products as required.
  • Assisting in the development of new products, creating designs and special orders.

Required Skills and Abilities

• Grade 12 or an acceptable combination of education and experience.
• Combination of bakery and decorating training and experience.
• Must pass in‑house Bakery Decorator testing.

Preferred Skills and Abilities

• Supervisory experience.
• S.A.I.T. or Wilton Decorating course or equivalent experience.

Benefits & Perks

• Competitive wages.
• Extended health benefits for full‑time and part‑time employees.
• Paid vacations.
• 5% employee discount (cashback) on all purchases.
• Recognition program.
• Social committee events.
• Employee & family assistance plan.
• Numerous training and development programs.