Bakery Café Team Lead — Service & Growth

Bloor Street; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading bakery café in Toronto is seeking a Team Leader to oversee store operations and ensure excellent customer service. You'll be responsible for delegating tasks to crew members, maintaining the cleanliness of the café, and managing customer orders through the POS system. Ideal candidates will have food handling experience and a passion for community service. This role offers competitive compensation, medical benefits, and opportunities for advancement.

Benefits

Competitive compensation

Free Cake for your Birthday

Eligible for tips upon completion of training

Medical, Dental, Vision benefits

401K Retirement Plan

Paid time off

Paid Holidays

Qualifications

• 1-2 years of food handling/store experience inside a Paris Baguette retail store.
• Proficient on Point of Sale systems, currently Toast.
• Current ServSafe certification or ability to become certified preferred.

Responsibilities

• Provide excellent customer service to all customers.
• Delegate duties between crew members and ensure completion.
• Maintain cleanliness of the store according to health guidelines.
• Prepare beverages and assist with catering orders.

Skills

Customer service

Food handling

Teamwork

Time management

Basic math skills

Education

High School Diploma/GED

College education

Tools

Point of Sale systems (Toast)

Job description

A leading bakery café in Toronto is seeking a Team Leader to oversee store operations and ensure excellent customer service. You'll be responsible for delegating tasks to crew members, maintaining the cleanliness of the café, and managing customer orders through the POS system. Ideal candidates will have food handling experience and a passion for community service. This role offers competitive compensation, medical benefits, and opportunities for advancement.