Baker Assistant

Italian Centre Shop Ltd; Sherwood Park; Hybrid; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Free lunch

Yearly bonus

Health benefits

Onsite parking

Learning and growth opportunities

Job summary

Italian Centre Shop Ltd in Sherwood Park, AB is seeking a Full-Time Baker Assistant at our Emerald Hills location (700, 8005 Emerald Drive). You will support bakers with prep, decorating, and packaging while delivering friendly, high-quality customer service.

The role requires early morning shifts, ability to lift up to 50 lbs, and compliance with food safety standards. Perks include free lunch on most shifts, a yearly bonus, health benefits for full-time staff, onsite parking, and opportunities

Qualifications

• High school diploma or GED preferred with two years of bakery experience.
• Preferred enrollment in Baking Apprenticeship Program.
• Excellent listening and communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service to deliver a positive customer experience and foster loyalty.
• Assist bakers by mixing ingredients for cakes, pastries, danishes, muffins, and other items.
• Decorate cakes and apply fondant, icing, and fillings.
• Follow production schedules and recipes under baker supervision.
• Operate convection ovens safely and maintain a clean work area.
• Represent Italian Centre Shop in-store and in the community.
• Adhere to food safety procedures and health and safety policies.

Skills

Customer service

Communication

Work under pressure

Independence

Education

High school diploma

Bakery experience

Baking apprenticeship

Job description

Description

Italian Centre Shop is currently recruiting a Full-Time Baker Assistant at our Emerald Hills location (700, 8005 Emerald Drive) in Sherwood Park, AB

Want to enjoy a free lunch and a yearly bonus?

Join us in our mission to Connect community through food and cultural experienceWorking at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job

• Early Mornings shifts

Here are some of the perks we offer

• Free Lunch with most shifts
• Yearly bonus
• Health Benefits for full time employees
• Opportunities to learn and grow
• Onsite Parking

Duties and responsibilities

• Prioritize providing exceptional customer service to deliver a positive customer experience thereby cultivating a positive reputation for the company and fostering customer loyalty.
• Using manual and electrical processing machines.
• Following recipes and/or product directions under the direction of the bakers.
• Assist bakers by mixing ingredients for cakes, squares, danishes, muffins, and additional items.
• Assist bakers by making and using fondant, icing, and various fillings.
• Decorating cakes.
• Following the production schedule set out by management.
• Using convection ovens in a safe manner.
• Interacting with customers in a friendly manner.
• Cleaning as you go. Cleaning and sanitizing the work area.
• Representing ICS both in and out of the store.
• Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
• Other duties as required

While we are willing to train the right candidate, most successful candidates possess the following:

• High School Diploma or GED from an accredited school system or program is preferred
• Minimum of two years of experience in a bakery environment.
• Enrolled in or have completed at least the first year of the Baking Apprenticeship Program (preferred)

Skills and Abilities

• Excellent listening skills and communication skills, both verbal and written.
• Ability to work under pressure while always maintaining a professional image.
• Working independently with little direct supervision.
• Have a well-balanced concern for both tasks and people.
• Have a genuine concern for the needs of customers.
• Ability to delegate duties and responsibilities

Working conditions

• Required to work early mornings, weekends, and holidays.
• Required at times to work with challenging customers and/or situations.
• Exposed to hot, cold, and dusty environments.
• Regular exposure to flour and other baking ingredients, including nuts

Physical requirements

• Ability to lift 50 lbs. consistently
• Long periods of standing and walking
• Frequent bending and twisting
• Occasionally pushing and pulling of heavy carts around bakery
• Occasionally work in coolers and freezers for short periods of time