baggage porter

Government of Canada - Central; Dryden; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in a dynamic hospitality environment. This role involves providing excellent customer service, assisting guests with their needs, and ensuring smooth operations at the facility. You'll be responsible for arranging transportation, handling luggage, and addressing any concerns that may arise. If you thrive in a fast-paced setting and enjoy working with people, this opportunity offers a chance to make a positive impact on guests' experiences. Join a team that values client satisfaction and teamwork in a supportive atmosphere.

Benefits

As per collective agreement

Other benefits

Qualifications

• High school graduation is required for this position.
• Strong communication skills are essential for guest interactions.

Responsibilities

• Arrange ground transportation and assist with luggage handling.
• Set up and install audiovisual equipment for events.
• Address customer complaints and assist guests with special needs.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Initiative

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities Tasks

• Arrange for ground transportation
• Convey travellers luggage by hand or hand truck
• Assist passengers as required
• Assist with installation of audiovisual equipment and help in resolving problems during use
• Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Attend to baggage problems
• Attend to group arrivals and departures
• Escort incoming guests to their rooms
• Handle luggage for hotel guests
• Maintain luggage storage area
• Provide information regarding features of rooms, service of hotel and points of interest
• Receive and deliver items and messages for guests

Additional information Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Large workload
• Physically demanding
• Standing for extended periods
• Walking
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Benefits Financial benefits

• As per collective agreement

Other benefits

• Other benefits