baggage porter

Employment and Social Development Canada; Dryden; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated baggage porter to join their team. This role is crucial in ensuring guests have a seamless experience from arrival to departure. As a baggage porter, you will assist guests with their luggage, provide essential information about the hotel, and address any concerns they may have. The position requires excellent interpersonal skills and the ability to thrive in a fast-paced environment. If you enjoy working with people and are looking for a rewarding opportunity in a vibrant hotel setting, this position is perfect for you.

Benefits

Flexible hours

Financial benefits

Other benefits

Qualifications

• Must have a secondary school graduation certificate.
• Experience in customer service or hospitality is an asset.

Responsibilities

• Assist guests with luggage and provide information about hotel services.
• Address customer complaints and assist clients with special needs.
• Handle baggage problems and escort guests to their rooms.

Skills

Client focus

Excellent oral communication

Excellent written communication

Team player

Flexibility

Initiative

Education

Secondary (high) school graduation certificate

Job description

Posted onMay 08, 2025 by a licensed third-party for Employer details Best Western Plus Dryden Hotel

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Job details

baggage porter

Posted onMay 08, 2025 by a licensed third-party for Employer details Best Western Plus Dryden Hotel

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Job details

Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Arrange for ground transportation. Convey travellers luggage by hand or hand truck. Assist passengers as required. Assist with installation of audiovisual equipment and help in resolving problems during use. Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms. Address customers' complaints or concerns. Assist clients/guests with special needs. Attend to baggage problems. Attend to group arrivals and departures. Escort incoming guests to their rooms. Handle luggage for hotel guests. Maintain luggage storage area. Provide information regarding features of rooms, service of hotel and points of interest. Receive and deliver items and messages for guests. Work conditions and physical capabilities: Bending, crouching, kneeling. Fast-paced environment. Handling heavy loads. Large workload. Physically demanding. Standing for extended periods. Walking. Work under pressure. Weight handling: Up to 23 kg (50 lbs). Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently a student?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: Experience an asset. Financial benefits: As per collective agreement. Other benefits: Other benefits. Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) . Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.) . Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) . Supports Veterans in translating their military skills and experience into the language of the civilian job market . Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Offers mentorship, coaching and/or networking opportuniti

• Location 349 Government St Dryden , ON P8N 2P4
• Workplace information On site
• Salary $ 19.12 HOUR hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Day, Evening, Night, Weekend, Shift, Flexible Hours, Early Morning, Morning
• Starts as soon as possible
• Benefits:Financial benefits, Other benefits
• vacancies 2 vacancies
• Source Job Bank #3301451

• 349 Government StDryden, ONP8N 2P4

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Arrange for ground transportation
• Convey travellers luggage by hand or hand truck
• Assist passengers as required
• Assist with installation of audiovisual equipment and help in resolving problems during use
• Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Attend to baggage problems
• Attend to group arrivals and departures
• Escort incoming guests to their rooms
• Handle luggage for hotel guests
• Maintain luggage storage area
• Provide information regarding features of rooms, service of hotel and points of interest
• Receive and deliver items and messages for guests

Additional information

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Large workload
• Physically demanding
• Standing for extended periods
• Walking
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Benefits

Financial benefits

• As per collective agreement

Other benefits

• Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
• Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-06-07

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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