Back Office Support Specialist - Sales (f/m/x)

Schweitzer; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a Back Office Support Specialist to enhance their sales operations. This entry-level role involves providing essential administrative support, managing sensitive information, and fostering customer relationships. The ideal candidate will thrive in a dynamic environment, showcasing their problem-solving skills and customer service passion. With clear pathways for growth and a supportive team culture, this position offers a fantastic opportunity to kickstart your career in a vibrant sector. Join a forward-thinking company that values its employees and encourages professional development.

Benefits

Professional Training

Career Advancement

Dynamic Work Environment

Competitive Compensation

Qualifications

• 1+ year of experience in office services, preferably in sales or retail.
• Skilled in using mail, phone, email, and digital reprographics.

Responsibilities

• Support sales and project management teams with administrative duties.
• Cultivate strong customer relationships and perform cold calling.

Skills

Customer Service

Administrative Skills

Cold Calling

Relationship Management

Multi-tasking

Education

High School Diploma

Tools

Digital Reprographics

Job description

Join to apply for the Back Office Support Specialist - Sales (f/m/x) role at Schweitzer.

We are seeking an experienced Back Office Support Specialist to join our team in Toronto. The successful candidate will be responsible for providing high-quality back office services to our clients and sales team.

Tasks

1. Supporting a senior member of the sales and project management team.
2. Performing various administrative duties: calendar management, meetings management, coordinating travel, processing expense reports, sales reporting.
3. Managing the day-to-day sensitive and confidential business activities.
4. Maintaining updated files and records including meeting decks and executive summaries.
5. Scheduling meetings and maintaining the Executive’s calendar to optimize time and prioritize business needs.
6. Preparing weekly and monthly communication overviews with the KAM team.
7. Relationship Management: Cultivating strong relationships with customers to understand their needs and identify opportunities, emphasizing respect for both customers and associates.
8. Cold Calling & Prospecting: Effectively cold calling potential customers to grow the business, focusing on sustainable growth.
9. Multi-tasking in a fast-paced environment.

Requirements

1. High school diploma or equivalent.
2. At least 1 year of office services experience, preferably in sales, retail, or a large international corporate environment.
3. Skilled in using mail, phone, email, digital reprographics, and mail equipment.
4. Familiar with general back office procedures to ensure client satisfaction.
5. An independent problem solver passionate about customer service.
6. We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to age, national origin, race, color, disability, religious beliefs, or sexual orientation.

Benefits

1. Professional Training: Hands-on coaching from industry experts to excel as a sales representative.
2. Career Advancement: Clear pathways for growth and promotion within the company.
3. Dynamic Work Environment: Supportive and energetic team culture.
4. Competitive Compensation: Including performance-based incentives for top performers.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Food and Beverage Services

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