Baby Brand Ambassador | Customer Experience Pro

Carters Inc.; Ottawa; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Employee discount (30%) on Carter’s品牌

Employee Assistance Program

Referral bonuses

Career development

Job summary

Carter’s Inc. in Ottawa is seeking a Sales Associate to be the first face of the brand for growing families. You’ll help customers with baby essentials and school-day prep, while delivering friendly service in a supportive environment.

Join a team that values development and growth, with a 30% employee discount and opportunities for professional training. You’ll work in a role that blends sales, service, and brand education.

Qualifications

• Friendly, customer-focused attitude.
• Effective verbal and written communication.
• Ability to manage multiple tasks in a busy retail setting.
• Availability including days, weekends and holidays.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

multitasking

Job description

Carter’s Inc. in Ottawa is seeking a Sales Associate to be the first face of the brand for growing families. You’ll help customers with baby essentials and school-day prep, while delivering friendly service in a supportive environment.

Join a team that values development and growth, with a 30% employee discount and opportunities for professional training. You’ll work in a role that blends sales, service, and brand education.