B2B Sales Supervisor - AI Platform

Tp-Canada; Toronto; On-site; CAD 65,000 - 86,000; Full time

Benefits offered by this job

On-site work

Health insurance

Tuition reimbursement

Gym membership discounts

Referral Program

Job summary

Teleperformance, a global leader in customer experience management, seeks a Sales Leader in Downtown Toronto to drive expansion for mid-market accounts in AI advertising. You will mentor a team of Sales Executives, manage complex deals, and align strategy with client growth goals.

You will leverage Salesforce CRM and collaborate with cross-functional teams to optimize performance, while maintaining a focus on client-centric solutions and career development within a fast-paced environment.

Qualifications

• Minimum of 2 years in professional sales roles within AI, advertising, or technology sectors.
• Proven leadership experience of at least 2 years, with coaching/mentorship.
• Experience architecting strategies for high-value client accounts and long-term partnerships.

Responsibilities

• Drive expansion and customer fulfillment across a mid-market client portfolio.
• Oversee the sales unit to improve performance and portfolio vitality.
• Mentor sales personnel for engagement with B2B stakeholders and long-range planning.
• Deliver weekly, monthly, and quarterly strategic performance reviews to clients.

Skills

Sales leadership

Team coaching

Account management

Sales forecasting

Salesforce CRM

Tools

Salesforce CRM

Job description

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities.Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.Job DescriptionAbout UsTP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.Our Work CultureAt TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.Autonomous - We encourage and trust your decision-making skills.Progressive work environment- If you have skills to prove we have all ladders for you to growFlexible - We believe in resultsInnovative - All ideas matterInclusive - Everyone is Included and everyone winsAbout the jobLeverage your expertise in digital marketing, online media, and AI alongside strong analytical and communication skills to drive growth for new and established businesses. By utilizing influence and relationship-building, you will predict decision-making patterns, identify the core business requirements of key accounts, and demonstrate how our product suite facilitates expansion.We empower clients to scale through account performance optimization and increased investment. In this leadership role, you will be accountable for the professional development and growth of Sales Executives supporting our AI Platform client within the digital advertising sector.Successfully inspire your team to meet business targets while prioritizing client-centric solutions. You will achieve this by coaching high-performing individuals and facilitating engagement with senior agency stakeholders. Your responsibilities include executing strategic initiatives to enhance agency business while applying problem-solving and objection-handling expertise in a dynamic, high-performance setting.Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)Drive expansion, interaction, and customer fulfillment across a diverse portfolio of mid-market corporate accounts.Oversee the sales unit to ensure improved same-store performance, client gratification, and optimized portfolio vitality.Mentor and guide sales personnel to facilitate effective engagement with B2B stakeholders while establishing and sustaining a robust long-range agency planning framework.Develop and deliver weekly, monthly, and quarterly strategic performance assessments to key client decision-makers.Collaborate with learning and development departments to champion the continuous professional evolution and career advancement of your team.Job Requirements:Minimum of 2 years in professional sales roles within the AI, advertising, or technology sectors, demonstrating a history of market expansion and general management capabilities.Proven track record of at least 2 years in a leadership capacity, focusing on team development through active coaching and mentorship.Demonstrated ability to architect innovative strategies that cultivate and sustain high-value client accounts and long-term partnerships.Sales Leadership: Proficient in identifying and securing enduring business opportunities, managing complex deal cycles, and overseeing pipeline growth both individually and via team guidance.Business Leadership: Strong commercial and strategic mindset with the capacity to execute cohesive business plans that balance immediate targets with sustainable, long-range objectives.People Leadership: Exceptional interpersonal skills with the ability to attract top talent and navigate matrixed organizations through collaboration and inspiration. Adept at leading diverse teams in multicultural settings.Advanced analytical aptitude to evaluate performance metrics, derive actionable business insights, and mobilize resources to capitalize on growth opportunities.Prior experience overseeing contact center sales operations and proficiency with Salesforce CRM systems is highly regarded.What We OfferFull-time onsite in Downtown TorontoBase pay - $60,000 CAD per yearOn-Site Premium: This role includes an additional $5,000 annual premium as it's 100% on siteSales bonus accelerators (overachievement multipliers)-$3000- $21000 per year.Pay increase after milestone periodsReferral Program IncentivesWork from Office PremiumMonthly/quarterly incentive contestsLeaderboards and gamification (weekly rankings)Public recognition (Townhalls, Sales Days)Medical and Dental insurance benefits inclusive to the immediate familyEmployee Family Assistance ProgramsTuition ReimbursementRewards & Recognition programsExposure to cutting-edge AI advertising solutionsContinuous skill development and certifications. Specific sales trainingClear career growth opportunities supported by coaches and a motivating team environmentGym membership discountsYou’ll be based in Downtown Toronto, 5 mins from Union Station, a vibrant innovation hub where top global companies and international talent come together to create, grow, and leadScheduleFixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.Full-time onsite presence required (5 days weekly), including a comprehensive 2-week training.LocationCandidates are advised to be within travel distance from our primary locations: Yonge- Eglinton, 250 University Avenue Toronto, or The Well, Downtown TorontoDiversity, Equity & InclusionTP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meetyour needs.Be One of Our People:It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity EmployerJob Application Accommodation:If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.