AVP, Commercial Insurance Services Manager

Chubb; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading insurance company is seeking a CIS Underwriting Manager in Toronto. The role focuses on managing the profitability and growth of the Commercial Insurance book while overseeing staff management and development. Key responsibilities include implementing underwriting strategies, managing a book of business, and fostering a collaborative work environment. The ideal candidate should have over 7 years of experience in the insurance industry and a strong technical underwriting background, along with proven marketing and sales skills.

Qualifications

• 7+ years of insurance industry experience.
• Strong working knowledge of middle market P&C products and strategies.
• Experience managing others and leading a team.
• Strong technical underwriting background.
• Proven marketing and sales skills.

Responsibilities

• Support total premium, retention, profitability and expense management.
• Manage a book of business and drive production opportunities.
• Execute and support implementation of underwriting strategies.
• Oversee performance management processes.

Skills

Insurance industry experience

Middle market P&C products knowledge

Team management

Technical underwriting skills

Marketing and sales skills

Communication skills

Collaboration and teamwork

Job description

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

KEY OBJECTIVE:

The CIS Underwriting Manager is responsible for the profitability, growth, distribution, and sales management of the Commercial Insurance book of business. This role encompasses all aspects of staff management, including hiring, retention, and performance management of multiple multiline underwriters. Key responsibilities also include training, coaching and mentoring related to technical skills, sales and marketing acumen. The Underwriting Manager, CIS/FPC/CAS will support the local team and collaborate closely with Territory Underwriting Managers (TUMs) and Lines of Business to meet growth and profitability objectives.

MAJOR RESPONSIBILITIES:

Profit and Growth

• Support total premium, retention, profitability and expense management.
• Manage a book of business and drive production opportunities
• Execute and support implementation of underwriting strategies for new and renewal business
• Manage the underwriting referral process and coordinate accounts outside of branch authority.

Sales and Distribution

• Support sales and marketing strategies to effectively position CI products and services.
• Collaborate with the local leadership team to strategically leverage producer relationships.
• Manage producer activities, increase marketplace visibility, and coordinate travel and resources for the team
• Foster customer focus through stewardship and direct customer engagement.

Staff Development and Leadership

• Oversee performance management processes, including timely performance reviews, compensation planning, and implementation of performance management as needed.
• Provide ongoing coaching, career counseling and skill development for CI staff.
• Promote and maintain a diverse, inclusive, collaborative, and positive work environment.

QUALIFICATIONS:

• 7+ years of insurance industry experience.
• Strong working knowledge of middle market P&C products and strategies.
• Experience managing others and leading a team.
• Strong technical underwriting background.
• Proven marketing and sales skills with the ability to build strategic relationships.
• Demonstrated ability to balance competing priorities with flexibility and adaptability.
• Excellent written and oral communication skills.
• Commitment to collaboration and teamwork.

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.