AVP, Analytics, Insights and AI, AI Product

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 155,000 - 215,000; Full time

Job summary

The Toronto-Dominion Bank (Canada) is seeking an AVP, AI Product to lead a material enterprise AI product area within Layer 6. The role translates TD's AI priorities into trusted, scalable products with measurable outcomes, guiding from opportunity to production, adoption and day 2 management.

The successful candidate will lead a team of AI product owners, partner with multidisciplinary teams, and embed Responsible AI, privacy and governance to deliver human-centered AI experiences at scale.

Qualifications

• Bachelor's degree or equivalent practical experience in a relevant discipline.
• 10+ years across product management, technology delivery, AI/data/analytics, including leadership of complex products.
• Demonstrated people leadership, including hiring, coaching, performance management, development and succession of direct reports.
• Strong product and commercial judgment: strategy, roadmaps, prioritization, business cases, metrics, adoption and value realization.
• Practical fluency in predictive AI, GenAI and agentic systems, including LLMs, RAG, evaluation, orchestration/tool use, human oversight, model/data lifecycle and observability.
• Ability to constructively challenge architecture, integration, cloud/platform, API, reliability, security and cost trade-offs.
• Experience influencing senior executives and leading across business, technology, operations and control functions in a regulated environment.

Responsibilities

• Set product direction with business and technology partners to shape the AI roadmap.
• Assess client or colleague needs, strategic fit, AI suitability, feasibility, economics, risk and reuse potential; surface stop or pivot decisions as needed.
• Own AI delivery end to end: discovery, design, build, evaluation, production, adoption and retirement of AI capabilities.
• Support realization of measurable value: baselines, adoption, and benefits tracking with business owners.
• Apply technical product judgment on model, data, architecture, integration, oversight, reliability, latency and cost decisions.
• Embed Responsible AI and controls: ensure model risk, privacy, security, governance and resilience addressed.
• Own production health: monitor quality, incidents, change, rollback, issue management and decommissioning.
• Scale through reuse: promote reusable capabilities, artifacts and playbooks to reduce duplication.
• Lead adoption and change: embed AI in workflows, enable users, gather feedback and sustain outcomes.
• Build and lead a high performing team: hire, coach, develop and succession planning.

Skills

Product management

Leadership

Strategy & roadmaps

Predictive AI

GenAI/LLMs

Observability

Regulated environment

Education

Bachelor's degree

Master's degree (preferred)

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Data & Analytics Pay Details: $155,000 - $215,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

The AVP, AI Product leads a material enterprise AI product area or AI transformation initiative within Layer 6. This role is accountable for translating TD's AI priorities into trusted, scalable products and measurable outcomes - from opportunity selection and AI product strategy through delivery, production, adoption, day 2 management and controlled retirement. They will lead a team of AI product owners and partners with multidisciplinary teams across business, design, technology, and risk to create AI powered experiences that are remarkably human and refreshingly simple.

Role Accountabilities

• Set product direction: Collaborate with business and technology partners to help shape the target state vision, develop AI roadmap, align on business outcomes and set investment priorities for the assigned AI product area or portfolio.
• Select the right opportunities: Assess client or colleague needs, strategic fit, AI suitability, feasibility, economics, risk and reuse potential; Surface and facilitate stop or pivot decisions as needed.
• Own AI delivery end to end. Lead discovery, design, build / blend, evaluation, control readiness, launch, adoption, production operation, scaling and retirement of AI capabilities.
• Support realization of measurable value. Set baselines and success measures; track adoption, financial and non-financial benefits, product economics and sustained outcomes with business owners.
• Apply technical product judgment on model, data, retrieval, agentic design, evaluation, architecture, integration, human oversight, reliability, latency, scalability and cost decisions.
• Embed Responsible AI and controls. Ensure model risk, privacy, security, compliance, data governance, operational resilience and Responsible AI requirements are addressed through appropriate evidence, monitoring, escalation and remediation. Operate within TD risk appetite and governance.
• Own production health. Establish quality, service and risk thresholds; oversee monitoring, incidents, change, rollback, issue management and controlled decommissioning.
• Scale through reuse. Drive adoption of reusable capabilities, control artifacts, evaluation assets, reference patterns and playbooks to simplify delivery and reduce duplication.
• Lead adoption and change. Embed AI into business workflows, clarify accountable use, enable users, gather feedback and sustain client and colleague outcomes.
• Build and lead a high performing team. Hire, coach, develop and performance-manage direct reports; build succession; align senior business, technology and control partners; remove barriers and raise product standards.

Required Qualifications

• Bachelor's degree or equivalent practical experience in a relevant discipline.
• 10+ years of progressive experience across product management, technology delivery, AI/data/analytics, platform leadership or transformation, including significant leadership of complex products from discovery through production and sustained operation.
• Demonstrated people leadership, including hiring, coaching, performance management, development and succession of direct reports.
• Strong product and commercial judgment: strategy, roadmaps, prioritization, business cases, metrics, adoption and value realization.
• Practical fluency in predictive AI, GenAI and agentic systems, including LLMs, RAG, evaluation, orchestration/tool use, human oversight, model/data lifecycle and observability.
• Ability to constructively challenge architecture, integration, cloud/platform, API, reliability, security and cost trade-offs without being the principal engineer or model developer.
• Experience influencing senior executives and leading across business, technology, operations and control functions in a regulated environment.

Preferred Qualifications

• Master's degree in computer science, engineering, data science, business, finance or a related field.
• Financial-services experience and familiarity with model risk, Responsible AI, privacy, cybersecurity, data governance, third-party risk and operational resilience.
• Experience scaling enterprise AI platforms, reusable AI capabilities, MLOps/LLMOps, evaluation tooling or production observability across multiple teams or businesses.
• Experience with vendor evaluation, build/reuse/buy decisions and AI-enabled organizational change.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific