AV Installer

TLD Computers - A Division of London Drugs Limited; Lethbridge; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Employee discounts

Training & education programs

Counselling / Family assistance

Job summary

TLD Computers - A Division of London Drugs Limited is seeking an Audio Visual Installer to install, test, and service AV systems for commercial clients. The role covers pre-existing and new systems, with emphasis on proper wiring, safety, and project responsiveness.

The team emphasizes collaboration, ongoing training, and flexible scheduling to meet project timelines, offering competitive benefits and opportunities for career growth within the division.

Qualifications

• Demonstrates good interpersonal skills with customers, staff and management.
• Basic computer and network knowledge.
• Willingness to learn new technologies and industry changes.
• Experience in the AVS sector is desired.

Responsibilities

• Install, set up, test and service audio/video systems for commercial clients.
• Perform advanced installations, equipment tuning and programming.
• Ensure proper wiring and safety compliance.
• Complete ConnectWise tickets for customer service and operations.
• Handle pick-ups and deliveries related to AV equipment.
• Maintain and track service issues for the AVS team.

Job description

Benefits:

• Employee discounts

Not just a job

• a community
• a partnership
• a team

As rapidly growing Corporate subdivision of London Drugs, TLD has been a leader in Corporate IT and AV solutions in Western Canada for over 40 years. Providing an exceptional IT portfolio and dynamic AV solutions we deliver a uniquely integrated technology offering to our business clients. We strive to always provide expertise in IT and AV fields in one source, with the best technology solutions for our customers.

We have a distinctive, integrated group of professionals; from account managers, inside sales support, project managers, designers, technicians, engineers, help desk service coordinators, logistics and more - we succeed as a team.

We are seeking innovative, customer focused people to join our team! Our Head Office in Richmond, BC currently has opportunities for:

Audio Visual Installer

This role focuses on the installation, set up, testing and service of Audio-Visual Systems including digital displays, projectors, equipment racks, speakers, touch screen control systems and networking for commercial clients. This includes pre-existing systems and new systems.

Key responsibilities include:

• To properly install all the equipment and wiring necessary for the functional operation of audio/video systems sold by the custom audio/video department.
• To perform advance installations, equipment fine tuning, and programming of advance audio/video equipment sold by the audio/video team.
• To ensure the use of proper types of wires that are required to meet audio/video performance specifications and the building safety standards.
• To ensure that the audio/video wiring, brackets, and electronics are installed in a manner that will not cause any safety and legal liability issues with the customer.
• To properly complete ConnectWise tickets to ensure the best customer service and smooth corporate operations (daily).
• To perform pick-ups and deliveries pertaining to the service of custom audio/video equipment.
• To be in charge of maintaining and keeping track of the service issues related to the customers of the TLD AVS team.

The successful candidate should possess the following:

• Demonstrate good interpersonal skills when dealing with customers, staff, and management.
• Learn to review Bill of Materials, Drawings, Project Scope and prepare for site activities
• Experience in the AVS Sector is desired.
• Proven experience as an AVS installer.
• Possession of a Technical College Degree or Certificate is preferred.
• Basic computer and network knowledge.
• Experience with Crestron and Extron would be a benefit.
• A strong knowledge of audio/video equipment, wiring and set-up.
• A strong knowledge in current electronics and their functions overall.
• Experience in electrical systems installations and audio/video custom installations (presentation, conference, digital signage, audio and more).
• A strong knowledge in the use of standard and power tools.
• Desire to learn new technologies and to keep up with industry changes.

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience. We offer a comprehensive benefits program including:

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counselling)
• Employee Recognition Program (Tangible rewards for great work!)
• Employees will be scheduled 40 hours per week with flexibility to work evenings and weekends to meet project requirement/timelines.

TLD is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.