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Clubshop; Lethbridge; Remote; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits program

Employee discount program

Ongoing in-house training and courses

Employee family assistance program

Employee recognition program

40 hours per week with evening/weekend

Job summary

TLD AVS, a corporate subdivision of London Drugs, is seeking an Audio Visual Installer to join our Western Canada team. You will install and program AV systems, ensure safe wiring and compliance, and support project delivery.

Applicants should have AVS experience and a technical background with strong wiring and electronics knowledge. Responsibilities include on-site installations, equipment tuning, and maintaining tickets and service records.

Qualifications

• Experience in the AVS sector is desired.
• Proven experience as an AVS installer.
• Technical college degree or certificate preferred.
• Basic computer and network knowledge required.
• Experience with Crestron and Extron is a plus.
• Strong knowledge of audio/video equipment, wiring and setup.

Responsibilities

• Install equipment and wiring for functional operation of AV systems.
• Perform advance installations and programming of AV equipment.
• Ensure proper wiring and safety compliance with building standards.
• Complete ConnectWise tickets for customer service and operations.
• Handle pickups and deliveries for AV equipment service.
• Maintain and track service issues for the AVS team.

Skills

AVS sector experience

Proven AVS installer

Technical college degree or cert

Basic computer & network knowledge

Crestron

Extron

Audio/video equipment knowledge

Electrical installations

Education

Technical College Degree or Certificate

Tools

Crestron

Extron

Job description

Not just a job – a community – a partnership – a team –
As rapidly growing Corporate subdivision of London Drugs, TLD has been a leader in Corporate IT and AV solutions in Western Canada for over 40 years. Providing an exceptional IT portfolio and dynamic AV solutions we deliver a uniquely integrated technology offering to our business clients. We strive to always provide expertise in IT and AV fields in one source, with the best technology solutions for our customers.

We have a distinctive, integrated group of professionals; from account managers, inside sales support, project managers, designers, technicians, engineers, help desk service coordinators, logistics and more – we succeed as a team.

We are seeking innovative, customer focused people to join our team! Our Head Office in Richmond, BC currently has opportunities for:

Audio Visual Installer

Key responsibilities include

• To properly install all the equipment and wiring necessary for the functional operation of audio/video systems sold by the custom audio/video department.
• To perform advance installations, equipment fine tuning, and programming of advance audio/video equipment sold by the audio/video team.
• To ensure the use of proper types of wires that are required to meet audio/video performance specifications and the building safety standards.
• To ensure that the audio/video wiring, brackets, and electronics are installed in a manner that will not cause any safety and legal liability issues with the customer.
• To properly complete ConnectWise tickets to ensure the best customer service and smooth corporate operations (daily).
• To perform pick-ups and deliveries pertaining to the service of custom audio/video equipment.
• To be in charge of maintaining and keeping track of the service issues related to the customers of the TLD AVS team.

The successful candidate should possess the following

• Demonstrate good interpersonal skills when dealing with customers, staff, and management.
• Learn to review Bill of Materials, Drawings, Project Scope and prepare for site activities
• Experience in the AVS Sector is desired.
• Proven experience as an AVS installer.
• Possession of a Technical College Degree or Certificate is preferred.
• Basic computer and network knowledge.
• Experience with Crestron and Extron would be a benefit.
• A strong knowledge of audio/video equipment, wiring and set-up.
• A strong knowledge in current electronics and their functions overall.
• Experience in electrical systems installations and audio/video custom installations (presentation, conference, digital signage, audio and more).
• A strong knowledge in the use of standard and power tools.
• Desire to learn new technologies and to keep up with industry changes.

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience. We offer a comprehensive benefits program including:

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counselling)
• Employee Recognition Program (Tangible rewards for great work!)
• Employees will be scheduled 40 hours per week with flexibility to work evenings and weekends to meet project requirement/timelines.

TLD is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.