Auxiliary Security Attendant — Community Safety & Help

City of Vancouver; Vancouver; On-site; CAD 40,000 - 46,000; Part time

Job summary

The City of Vancouver seeks a Security Attendant I to serve as a first-line contact, ensuring the safety and inclusivity of The Gathering Place Community Centre. You will engage with community members, monitor access, respond to incidents, and assist with information and referrals to services.

Shifts vary across days, including early mornings to evenings (7:30 AM – 8:30 PM). This auxiliary/casual role supports Centre operations and safety with a focus on de-escalation, first aid, and records

Qualifications

• Completion of Grade 12 or equivalent.
• Familiarity with Downtown South and Downtown Eastside services.
• Experience in community, social service or health settings preferred.
• Police Record Check required for this position.
• Second language is an asset.
• Basic Security Training (BST) is an asset.

Responsibilities

• Monitor entrances and control access to facilities.
• Uphold the Centre's Code of Conduct and behavioural standards.
• Conduct regular patrols of the building.
• Respond to incidents of verbal or physical threat with de-escalation.
• Provide first aid and overdose response as needed.
• Assist patrons with information and referrals to services.
• Support front desk tasks and basic data entry when needed.
• Document security incidents and communicate with staff via logs and emails.
• Operate the Resolver Security Incident system for reporting.
• Use two-way radio to coordinate with team and maintain safety.
• Maintain health and safety practices and assist with deliveries.
• Perform janitorial and other duties as required.

Skills

Community safety knowledge

Effective communication

De-escalation techniques

Incident reporting

First aid response

Education

Grade 12

First Aid Level I certification

BST training asset

Job description

The City of Vancouver seeks a Security Attendant I to serve as a first-line contact, ensuring the safety and inclusivity of The Gathering Place Community Centre. You will engage with community members, monitor access, respond to incidents, and assist with information and referrals to services.

Shifts vary across days, including early mornings to evenings (7:30 AM – 8:30 PM). This auxiliary/casual role supports Centre operations and safety with a focus on de-escalation, first aid, and records