Automotive Warranty Claims Specialist — Growth & Impact

Saskatoon Motor Products Ltd.; Saskatoon; Hybrid; CAD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation package

Vehicle purchase & service plans

Employee assistance programs

Career development opportunities

Job summary

Saskatoon Motor Products Ltd. in Saskatoon, SK, is seeking a Warranty Administrator to manage warranty claims, process them accurately, and ensure compliance with manufacturer and dealership policies.

You will work with service staff, customers and manufacturers to document, submit and pay claims, maintain records, and communicate status with customers; a high attention to detail and proficiency with service management software are essential.

Qualifications

• Experience in warranty administration or automotive service.
• High school diploma or equivalent; certifications a plus.
• Strong attention to detail and organizational skills.
• Proficient with service management software and Microsoft Office.
• Excellent communication skills.
• Ability to multi-task in a high-volume, fast-paced environment.

Responsibilities

• Process warranty claims, ensuring accuracy and timely submission to manufacturers.
• Maintain accurate records and documentation for warranty work and claims.
• Communicate with customers regarding warranty status and address any concerns.
• Collaborate with service and parts departments to ensure proper warranty documentation and parts management.
• Monitor compliance with manufacturer standards and assist with reporting and audits.

Skills

Warranty administration experience

Attention to detail

Organizational skills

Communication skills

Ability to multi-task

Education

High school diploma or equivalent

Tools

Service management software

Microsoft Office

Job description

Saskatoon Motor Products Ltd. in Saskatoon, SK, is seeking a Warranty Administrator to manage warranty claims, process them accurately, and ensure compliance with manufacturer and dealership policies.

You will work with service staff, customers and manufacturers to document, submit and pay claims, maintain records, and communicate status with customers; a high attention to detail and proficiency with service management software are essential.