Automotive Receptionist: Growth, Perks & Customer Impact

Dilawri Group of Companies; Calgary; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Discounted vehicle purchases

Coaching programs

Wellness programs

Social events

Job summary

South Pointe Honda, part of the Dilawri Group, seeks a Receptionist in Calgary. As the first point of contact, you will warmly greet clients, direct calls, and share information about the dealership and the Dilawri Group.

You will maintain a tidy waiting area and handle various administrative duties, including scheduling, receipts, and CRM updates, while supporting Sales Representatives and ensuring a positive customer experience.

Qualifications

• World-class customer service and ability to build long-term client relationships.
• Genuine interest in helping customers and solving problems.
• Strong communication and active listening skills.
• Friendly and professional demeanor at all times.

Responsibilities

• Greet clients as the first point of contact at the dealership.
• Answer and direct all incoming calls professionally and courteously.
• Provide basic information about the dealership and Dilawri Group.
• Maintain cleanliness and stocking of the customer waiting lounge.
• Perform administrative tasks: record sales traffic, schedules, receipts, and inventory lists.
• Monitor appointments and deliveries in the dealership software and CRM.

Skills

Customer service

Phone etiquette

Professional communication

Client greeting

Job description

South Pointe Honda, part of the Dilawri Group, seeks a Receptionist in Calgary. As the first point of contact, you will warmly greet clients, direct calls, and share information about the dealership and the Dilawri Group.

You will maintain a tidy waiting area and handle various administrative duties, including scheduling, receipts, and CRM updates, while supporting Sales Representatives and ensuring a positive customer experience.