Automotive Parts Specialist

Tracti.on; Hamilton; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join NAPA's in-store team in Hamilton as a customer service representative. Provide assistance in vehicle parts and accessories while enjoying employee benefits, training opportunities, and a supportive work environment. Ideal for individuals passionate about customer service with relevant experience in automotive parts sales.

Benefits

Attractive benefits from day one

Corporate discounts

Ongoing training throughout your career

Qualifications

• Exceptional customer service and communication skills.
• Able to lift up to 50 lbs.
• Experience in automotive parts is an asset.

Responsibilities

• Advise customers on vehicle parts and accessories.
• Place and follow-up on orders.
• Provide product expertise and recommendations.

Skills

Customer Service

Communication

Education

Diploma in Automotive Parts Sales

Job description

NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice!

We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $20.05and $27.40 per hour (depending on your qualifications).

Take pride in wearing our uniform as you work in a dynamic and stimulating environment!

In this key role, you will:

• Advise customers, in person and over the phone, on our vehicle parts and accessories
• Place orders and follow-up with customers as needed
• Provide product expertise and relevant parts recommendations as required
• Create and maintain customer relationships.

Under the hood

To join our team, you need:

• Excellent customer service and communication skills
• Ability to lift up to 50 lbs
• Diploma in automotive parts sales and/or automotive parts experience(asset).

About the division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!