Automotive Locksmith Supervisor

Monty's Locksmith Inc.; Toronto; On-site; CAD 55,792 - 59,608; Full time

Benefits offered by this job

Company provided vehicle

Comprehensive benefits package

Opportunities for ongoing training

Job summary

A leading automotive security company in Toronto is seeking an experienced Automotive Locksmith Supervisor. In this fast-paced role, you will supervise and coordinate a team of locksmith technicians, manage dispatch, and directly consult with clients to meet their security needs. The ideal candidate has at least three years of experience as an automotive locksmith, strong leadership skills, and is committed to exceptional customer service. This position offers a competitive hourly wage and comprehensive benefits including medical and dental coverage.

Qualifications

• Minimum of 3 years of experience as an automotive locksmith.
• Must have strong leadership and interpersonal skills.
• Experience with electronic security systems is an asset.
• Valid G class driver's licence with a clean driving record.
• Exceptional customer service and communication skills.

Responsibilities

• Supervise daily activities of automotive locksmith technicians.
• Manage dispatch and automotive locksmith team.
• Train and mentor locksmith staff on techniques.
• Consult with clients to assess security needs.
• Perform locksmithing services as needed.

Skills

Leadership skills

Customer service

Time management

Education

High school completion

Job description

Monty's Locksmith, a leader in automotive security solutions, is seeking a skilled and experienced Automotive Locksmith Supervisor to join our team. We are a fast paced, client focused company dedicated to providing a high level of service across Toronto and the Greater Toronto Area (GTA). If you are a professional with a passion for automotive electronics and a commitment to customer satisfaction, we encourage you to apply.

Key Responsibilities:

• Supervise and coordinate the daily activities of automotive locksmith technicians to ensure efficient service delivery and adherence to company standards.
• Manage dispatch and automotive locksmith team, including scheduling, job allocation, shop closure.
• Assign service calls, prioritize emergency lockout requests, and monitor job progress to ensure timely completion.
• Train, mentor, and evaluate locksmith staff on proper techniques for automotive key cutting, programming, diagnostics, and security procedures.
• Ensure technicians follow workplace safety practices and company policies while performing locksmith services.
• Consult with clients to assess their security needs and recommend appropriate, innovative solutions.
• Oversee inventory of tools, keys, programmers, and subscriptions.
• As needed, perform locksmithing services: cut and program automotive keys, diagnose and fix issues with vehicle locks, perform ECU cloning and adaptations, provide re-key services, provide emergency locksmith services, operate and maintain specialized locksmith tools and equipment.

Qualifications:

• Minimum of 3 years of experience as an automotive locksmith.
• Completion of high school.
• Must have strong leadership and interpersonal skills.
• Experience with electronic security systems is an asset.
• Valid G class driver's licence with a clean driving record.
• No criminal background.
• Exceptional customer service and communication skills.
• Ability to work independently and manage time effectively.
• Company provided vehicle and tools.
• Comprehensive benefits package including Medical, Dental, and Extended Health coverage.
• Opportunities for ongoing training and professional development.

Compensation:

• $40.50 - $43.27 per hour, 40 Hours per week, plus Commission, Bonuses, and Tips.
• Work vehicles and tools are provided and gasoline paid.