Audio Visual Technician

Banff Centre for Arts and Creativity; Banff; On-site; CAD 34,000 - 47,000; Full time

Benefits offered by this job

Alberta Blue Cross benefits

Defined benefit pension plan

Professional development

Employee Assistance Program

Health care spending account

Staff cafeteria and restaurantDiscount

Job summary

Banff Centre for Arts and Creativity invites applications for an Audio Visual Technician to deliver a full range of AV services for clients, visiting artists and faculty on campus.

Reporting to the Manager, AV Services, you will coordinate equipment requests, set up, test, and troubleshoot gear while delivering top-notch customer service. The role requires 1 year post-secondary training and 2 years AV experience, plus a valid driver's license.

Qualifications

• 1 year of formal post-secondary training in computing, electronics or related discipline
• 2 years' experience in all aspects of Audio Visual delivery and production, including design, set-up, operation, and minor maintenance
• Competent in set-up and operation of AV equipment and related software used in recording, production and duplication of audio/video content
• Excellent clerical skills for quotations, invoices and equipment booking/tracking
• Valid driver's license

Responsibilities

• Coordinate and book all equipment requests, verify equipment integrity, deliver and set up equipment per client specifications, test and troubleshoot
• Sign out equipment for tracking and billing, retrieve on and off campus
• Manage overbooking, retrieve equipment after use, check for damage and verify integrity on return
• Perform routine maintenance and minor repairs of equipment
• Meet clients to ascertain equipment needs and provide solutions and instructions
• Serve as dedicated Technician/Operator when required
• Deliver excellent customer service to all clients
• Address security, safety or operational issues
• Other duties as assigned

Skills

AV delivery

Equipment setup

Customer service

Clerical skills

Driver's license

Education

Post-secondary training in computing/electronics

Tools

AV equipment

Job description

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

The Audio Visual Technician provides a complete range of audio-visual services and equipment to answer a variety of user requests from all areas of Banff Centre, including clients, visiting artists and/or faculty.

Roles And Responsibilities

Reporting to the Manager, Audio Visual Services, below are some key accountabilities:

• Coordinate and book all equipment requests, verify equipment integrity, deliver equipment, set-up equipment as per client specifications, test equipment to ensure proper function and troubleshoot equipment as needed
• Sign out equipment for tracking and billing purposes, and retrieve this equipment both on and occasional off campus
• Manage overbooking of equipment and retrieve equipment after the client is finished, check for damage and verify integrity of all equipment upon return and identify/remedy deficiencies
• Perform routine maintenance and minor repairs of equipment
• Meet and/or confer with clients to ascertain their equipment needs; researching creative solutions for client needs and equipment operation instructions to the client may be required.
• Serve as dedicated Technician/Operator when required
• Deliver excellent customer service to all clients
• Address other identified security, safety or operational issues
• Other duties as assigned

Qualification and Educational Requirements

• Minimum 1 year of formal post-secondary training in computing, electronics or another discipline relating to the position
• Minimum 2 years' of experience in all aspects of Audio Visual delivery and production, including but not confined to design, set-up, operation, and minor maintenance to AV Systems and equipment
• Competent in the set-up and operation of AV equipment, as well as specialized computer equipment and software used in the recording, production and duplication of audio and video content
• Excellent clerical skills relating to preparing quotations, invoices and the booking/tracking of equipment are required
• Valid driver's license

Special Requirements

• Due to the nature of the work, the Audio Visual Technician will be expected to be available to work evenings and weekends.

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, salaried support staff position, subject to a 6 month probation period.
• The annual salary for this position is between $44,345.60 and $46,571.20, depending on experience, based on working 40 hours per week.
• The successful candidate will have access to a range of benefits through Alberta Blue Cross and will be eligible to participate in our defined benefit pension plan.
• Benefits of working at Banff Centre are:
  • Professional development
  • Employee Assistance Program
  • Health care spending account
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!

Application Requirements

• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement

Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at [e-mail], 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.