Audio Visual Operator (Casual)

London Public Library Board; London; On-site; CAD 29,000 - 39,000; Full time

Job summary

London Public Library invites applications for an Audio Visual Operator at Wolf Performance Hall. You will set up and operate sound, lighting, and related AV equipment for events and rentals, ensuring high quality service and customer satisfaction.

We seek a proactive team player with a 2-year AV-focused education, hands-on experience, and the ability to work evenings and weekends. This on-site role offers competitive wages and a collaborative, inclusive library environment.

Qualifications

• Two-year AV-focused education or equivalent.
• Proven experience operating AV equipment and related computer hardware/software (e.g., Digico, Avolite).
• Ability to work independently and in a team environment.
• Evening and weekend availability.
• Excellent customer service and communication skills.

Responsibilities

• Set up stage and equipment for events and rentals.
• Operate AV systems live during events and programs, including sound and lighting cues.
• Troubleshoot routine AV issues and perform minor repairs as needed.
• Coordinate with staff, performers, and clients to ensure satisfaction.
• Ensure equipment is secured and stored after events.

Skills

Audio visual operation

Customer service

Team collaboration

Education

Two-year AV program

Tools

Digico Sound Board

Avolite Lighting

Job description

Department/Branch: Wolf Performance Hall, Central

Position Statement

Reporting to the Coordinator, Wolf Performance Hall & Space/Room Rental Services, the Audio Visual Operator is accountable for the provision of high quality audio visual services delivered in the Wolf Performance Hall and at other Library locations as required. This position sets up audio visual equipment/technology and provides audio visual services support during program delivery and rental events by operating audio visual equipment and related computer hardware while responding to customers’ needs. The Audio Visual Operator ensures that all audio visual services equipment is clean and secure. The position demonstrates leadership behaviours and actions consistent with London Public Library’s purpose statement, values and strategic goals.

Accountabilities:

• Sets up stage and readies equipment in preparation for rental events / programs, including tables, chairs, props, podiums, cables, microphones, power, laptops, projects, overheads, speakers, lighting, cue recordings etc., using standard operating and safety procedures and / or direction provided by the Coordinator.
• Personally operates all audio visual services equipment during events / programs. Handles live sound mixing, lighting, programming band set‑ups, plays and other events that require sound and lighting programming and cues.
• Ensures all audio visual equipment is functioning correctly and efficiently. Performs routine troubleshooting of equipment, including minor repairs when able.
• Reports major audio visual equipment/technology problems and customer comments / concerns and solutions to the full time Audio Visual Operator and Coordinator.
• Acts as the technical contact of events / programs and ensures strong, positive working relationships are built with customers (performers and patrons) to ensure their satisfaction with Library services.
• Provides just-in-time audio visual equipment training and familiarization, if required, for internal and external customers.
• Ensures strong, positive working relationships with clients, programmers, contracted security, volunteer ushers and staff involved in events.
• Ensures stage and booth are clean, organized, items returned to storage at end of each event / program and all audio visual services equipment is secured and stored when not in use.

Qualifications

• Successful completion of a 2-year post-secondary program or two-year community college equivalency with courses in audio visual equipment/technology set-up.
• Proven experience in the operation of audio visual equipment and related computer hardware and software, including but not limited to Digico Sound Board and System and Avolite Lighting system and programming.
• Demonstrated ability to work independently and in a team environment.
• Availability to work evening and weekend hours and respond to call‑in requests to work.
• Excellent customer service skills and ability to listen and provide solutions to customer needs.
• Good interpersonal skills and ability to build positive relationships with key stakeholders.

Candidates are requested to submit a detailed resume outlining experience and qualifications by: November 4, 2026.

Compensation & Other Information:

Band 3 - $24.438 per hour

This position works 100% on site to be able to support the needs of the London Public Library.

About:

London Public Library is a place for everyone—a community anchor where people come to learn, create, connect, and discover. With 16 neighbourhood branches across the city, a dedication to outreach, and a wide range of online resources, we support Londoners at every age and stageof their lives. Our work is guided by our core values: Exceptional Customer Service and Anti‑Racism and Anti‑Oppression, supported by Strong Relationships, Digital Empowerment, Accountability and Responsibility, and Foundational Literacies.

Working for London Public Library means helping to strengthen your community and make a meaningful impact every day.

AI:

London Public Library is not currently using Artificial Intelligence (AI) during any stage of the hiring process.

Accommodation:

London Public Library is committed to a fair, accessible, and barrier‑free recruitment process. We follow the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) to ensure all applicants are supported. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

Application Process:

London Public Library is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from all equity‑denied groups, including Indigenous peoples, racialized communities, persons with disabilities, 2SLGBTQ+ people, and women.

All applicants must be legally entitled to work in Canada. Candidates who receive a conditional offer will need to provide a satisfactory Police Vulnerable Sector Check and/or Police Information Check at their expense.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.