Attendant - Crisis Services

Shared Health-Soins Communs; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

Shared Health-Soins Communs seeks an 'Attendant - Crisis Services' to join their Crisis Response Centre in Winnipeg. The role demands a bilingual candidate with a background in mental health support, providing care within a multidisciplinary team. The position is full-time, offering competitive hourly wages and the chance to make a significant impact on community health and recovery.

Qualifications

• Minimum two years’ related experience required.
• Bilingual in French/English preferred.
• Basic Cardiac Life Saving Certificate preferred.

Responsibilities

• Provide crisis services and support recovery.
• Collaborate across health and social services.
• Maintain medical records and processing health information.

Skills

Medical terminology

Keyboarding skills

Knowledge of electronic medical records

Education

Unit Clerk Course

Medical Office Assistant Course

Job description

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Requisition ID: 382014

Position Number: 20090767

Posting End Date: June 5, 2025

City: Winnipeg

Employer: Shared Health

Site: Shared Health - 817 Bannatyne Ave

Department / Unit: Crisis Response Centre - 1

Job Stream: Clinical

Union: CUPE

Anticipated Start Date: 05/27/2025

FTE: 0.70

Anticipated Shift: Evenings

Work Arrangement: In Person

Daily Hours Worked: 8.00

Annual Base Hours: 2080

Salary: $20.900 , $21.522 , $22.171 , $22.833 , $23.518 , $24.221

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

The Shared Health Mental Health and Addictions program provides a range of mental health and addiction services across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health and addiction problems and to work towards sustainability of mentally healthy individuals and communities.

The Crisis Response Centre (CRC) delivers crisis services to individuals residing within the Health Region. Services include 24/7 walk-in and mobile services, as well as scheduled post-crisis services. The CRC employs a multi-disciplinary team with psychiatrists, psychologists, physician assistants, nurses and other clinicians and crisis workers with expertise in mental health in addition to an understanding of the service needs of persons with an accompanying substance use disorder. The Crisis Stabilization Unit is a separate but linked service at a separate location. More than 20,000 people access the Crisis Response Services each year.

The Employer may use this posting to establish an eligibility list. Such lists may be maintained for a period of time not exceeding six (6) months.

Experience

• A minimum of two years’ related experience.
• Preferred experience in working with individuals experiencing a psychosocial crisis.
  
  
  

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.

Education (Degree/Diploma/Certificate)

• Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
• Basic Cardiac Life Saving Certificate preferred.
• ASIST training preferred.
  
  
  

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Working knowledge of computer software required.
• Keyboarding skills (30-50 wpm) required.
• Knowledge of medical terminology required.
• Demonstrated knowledge and experience maintaining medical records and filing systems, as well as processing personal health information.
• Working knowledge of electronic medical records preferred.
  
  
  

Physical Requirements

• Must be able to function effectively in a fast-moving environment with frequent interruptions.
• Must be able to do moderate lifting and much walking.
  
  
  

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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