AST MG 15R - Assistant Store Manager, Cannabis Operations

BC Liquor Distribution Branch; North Vancouver; Sur place; CAD 60 000 - 80 000; Plein temps

Résumé du poste

BC Liquor Distribution Branch in British Columbia is seeking an Assistant Manager, Cannabis Operations to support the Store Manager in leading a major retail operation and to drive customer service, budgeting and revenue targets in a regulated environment. The role involves developing operational plans, hiring and training staff, scheduling, and assisting with labour relations.

It requires shift work including evenings and weekends, lifting up to 50 lbs, and may include occasional travel within

Qualifications

• Secondary school diploma or equivalent.
• Minimum of 2 years of recent supervisor/manager-on-duty experience in a customer-facing retail operation (last 5 years).
• Preference given to candidates with a degree, diploma, or certificate in business or retail management.
• Relief time must be clearly stated if applicable and verified at the hiring stage.

Responsabilités

• Assist in managing a major retail operation and provide leadership to staff.
• Develop and implement operational plans and store budgets; control employment costs and analyze reports to maximize revenue.
• Contribute to store image through policy implementation and staff development; participate in hiring and training of staff; schedule assignments.
• Cover Store Manager duties in their absence and handle labour relations matters for the work unit.

Connaissances

Customer service

Staff supervision

Retail management

Formation

Secondary school diploma

Business/retail management certificate

Description du poste

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retail brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

The LDB has been assigned to distribute, wholesale, and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government's key priorities of protecting public health and safety, promoting social responsibility, and eliminating the illicit market. Since 2018, the BC Cannabis Stores chain has grown to 39 locations across the province, providing an educational, safe, and socially responsible outlet for the BC public to engage with non-medical cannabis products. We distribute cannabis to all licensed retail locations across BC and work with licensed producers across Canada to provide a wide product assortment that is centrally distributed. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Marketing departments.

About this role:

The Assistant Manager, under the general supervision of the Store Manager, assists in all facets of the management of a major retail operation, by providing leadership and direction, controlling costs and maximizing revenue through the achievement of sales targets. Responsibilities include providing excellent customer service and education to the public.

The Assistant Manager is responsible for assisting in developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Assistant Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Assistant Manager is also involved in the hiring, training and development of staff, scheduling assignments, participating as required in all store duties as well as being actively involved in labour relations matters for the work unit.

The Assistant Manager will assume management of the store in the Store Manager's absence.

This role requires the successful completion of a criminal record check and the Selling it Right™ certificate. The position involves work in office, retail, and warehouse environments with shift work including evenings and weekends. This position requires lifting up to 50 lbs, extended periods of standing and frequent bending while performing warehouse and cash-handling duties and includes the ability to travel overnight within British Columbia.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for future permanent or temporary opportunities may be established.

Position requirements:

Education and Experience:

• Secondary (high) school diploma or equivalent certificate.
• A minimum of two (2) years of recent, related experience* as a supervisor or manager on duty (MOD), within a customer-facing retail operation.

*Recent, related experience must have occurred in the last five (5) years and must include experience with customer service, supervising people, and the management of assets.

Preference may be given to those candidates with any of the following:

• Degree, diploma, or certificate in business or retail management.
• Experience working in the cannabis industry.
• Formal course work in cannabis from an accredited post-secondary institution.

Candidates that are applying with relief time (i.e., supervisory experience in a relief capacity) must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the past work performance stage of the competition and must meet the minimum experience requirement as stated above for the candidate to be successful in the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What the BC Public Service Offers.

Job Category

Leadership and Management

Additional Information

Assistant_Store_Manager_CannabisOps