Associé aux ventes à la clientèle

CCO Trane Canada Co.; Longueuil; On-site; CAD 46,000 - 71,000; Full time

Job summary

Trane Technologies in Canada is seeking an internal sales professional to engage with customers at the counter and by phone, identifying needs and delivering quality HVAC parts and supplies.

You will maintain knowledge of products and promotions to upsell and build customer relationships, while processing quotes and orders and supporting warehouse activities to ensure timely delivery.

Qualifications

• Minimum 2 years of experience in inside sales, retail or related field.
• HVAC knowledge and mechanical aptitude are a plus.
• Strong customer relationship skills and professional service.

Responsibilities

• Assist customers at the counter and by phone to identify needs and offer timely HVAC parts solutions.
• Process quotes and orders with high accuracy to speed delivery and satisfaction.
• Support warehouse and stock management tasks as needed (cycle counts, backorders, receiving, transfers).
• Occasional forklift use and lift up to 50 lb.
• Other related duties as assigned.

Skills

Customer service

Inside sales

HVAC knowledge

Mechanical aptitude

Education

High school diploma

Building mechanical diploma (asset)

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work?

Field-based: Work is conducted on-site at customer locations.

Ce que vous ferez :

• S'engage à la fois avec les clients au comptoir et les clients par téléphone pour identifier pleinement les besoins, répondre aux demandes de renseignement ou aux questions et offrir des solutions de qualité en temps opportun à leurs besoins en pièces et fournitures CVC.
• Maintient ses connaissances actuelles sur les produits, offres et promotions Trane afin de s'associer avec les clients et d'augmenter les ventes en identifiant les produits associés ou en ajoutant des besoins d'extensions; présenter aux clients en personne et au téléphone.
• Exécute les processus de gestion des devis et des commandes avec un haut niveau de précision pour accélérer le processus d'exécution et assurer la satisfaction du client avec une livraison en temps opportun Aide au travail de gestion des entrepôts et des stocks au besoin - comptage des cycles, commandes en souffrance, réception de bons de commande, transferts, expédition et réception, stockage en magasin, contrôle des stocks et emplacement des bacs.
• Utilisation occasionnelle d’un chariot élévateur et soulevez jusqu'à 50 lb.
• Toutes autres tâches connexes

Ce que vous apporterez :

• Diplôme d'études secondaires requis et diplôme en Mécanique du Bâtiment un atout.
• Expérience dans un environnement dynamique axé sur le client avec un accent sur le service à la clientèle, l'amélioration continue et la sécurité.
• Minimum de 2 ans d'expérience en vente interne, en vente au détail ou dans un domaine connexe; Les ventes / connaissances HVAC et une aptitude mécanique sont un atout.
• Expérience avérée dans l'établissement de relations avec la clientèle et le maintien d'un service à la clientèle professionnel, même dans des situations difficiles.

Annual Base Salary Range or Hourly Base Pay Range:

Annual Base Salary Range or Hourly Base Pay Range: $46,300.00 - $70,560.00 Compensation Type: Salary Incentive Eligible: Yes Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Posting Details

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement. We offer competitive compensation and comprehensive benefits and programs.

Equal Opportunity Employer Statement

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

About Trane Technologies

At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share.

Career Growth and Support

Learn more about what we do & how we do it. Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us.

Inclusion and Accommodation

We believe in providing equal access and opportunity for all. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment.