Associate, Workplace Specialist (AV)

Mckesson Corporation; Mississauga; On-site; CAD 81,000 - 108,000; Full time

Job summary

McKesson is seeking an Associate, Workplace Specialist (AV) to help design, install, maintain, and troubleshoot modern AV and collaboration tech across meeting spaces and digital workplaces. You will work with senior engineers, facilities teams, vendors, and stakeholders to deliver reliable, user-friendly meeting experiences.

Ideal candidates are early-career professionals with hands-on AV exposure and strong communication skills.

Qualifications

• 0–2 years of experience in audio/visual support, infrastructure support, IT support, or related tech role.
• Experience with AV hardware: displays, audio, cameras, microphones, cabling, room control.
• Familiarity with video conferencing platforms (Teams Rooms, Zoom Rooms, etc.).
• Ability to troubleshoot basic issues, document findings, and communicate clearly.
• Foundational understanding of infrastructure, networking, or tech operations.

Responsibilities

• Assist with AV systems design, installation, testing, and documentation for conference rooms and collaboration spaces.
• Support video conferencing solutions (Teams Rooms, Zoom Rooms), cameras, displays, and room panels.
• Configure and troubleshoot AV control systems like Crestron and Extron.
• Support digital signage, collaboration displays, and room presentation tech.
• Provide conference room tech support, triage issues, test equipment, and assist users.

Skills

Audio/visual support

IT support

Conference room tech

Communication skills

Troubleshooting

Tools

Crestron

Extron

Biamp

Q-SYS

Shure

Logitech

Cisco

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Associate, Workplace Specialist (AV)

About the Role

As an Associate, Workplace Specialist (AV), you will support the design, installation, maintenance, and troubleshooting of modern audio/visual and collaboration technology across conference rooms, meeting spaces, and digital workplace environments. This role is ideal for an early-career professional seeking hands-on experience with AV systems, video conferencing platforms, control systems, digital signage, and enterprise collaboration tools. You will partner with senior engineers, facilities teams, vendors, and business stakeholders to help deliver reliable, user-friendly meeting and presentation experiences.

What You’ll Do

• Assist with audio/visual systems design, installation, testing, and documentation for conference rooms and collaboration spaces.
• Support video conferencing solutions, including Microsoft Teams Rooms, Zoom Rooms, cameras, microphones, displays, and room scheduling panels.
• Help configure, maintain, and troubleshoot AV control systems such as Crestron and Extron.
• Support digital signage, collaboration displays, and room presentation technologies.
• Provide conference room technology support, including issue triage, equipment testing, user support, and escalation when needed.
• Document installation steps, room standards, support procedures, diagrams, and equipment details.
• Partner with internal teams and vendors to validate system readiness, compatibility, reliability, and user experience.
• Follow security, compliance, change management, and operational standards when supporting AV infrastructure.

Basic Requirements

• 0–2 years of experience in audio/visual support, infrastructure support, IT support, conference room technology, or a related technical role.
• Experience or hands-on exposure with AV hardware such as displays, audio systems, cameras, microphones, speakers, cabling, and room control equipment.
• Familiarity with video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, or similar collaboration technologies.
• Ability to troubleshoot basic technical issues, document findings, and
• Clear written and verbal communication skills with the ability to support end users and collaborate across teams.
• Foundational understanding of infrastructure, networking, system support, or technology operations.
• Ability to follow defined processes, maintain accurate documentation, and support reliable technology service delivery.

Preferred Skills/Experience

• Exposure to Crestron, Extron, Biamp, Q‑SYS, Shure, Logitech, Poly, Cisco, or similar AV technologies.
• Experience supporting conference rooms, training rooms, executive meeting spaces, or collaborative work environments.
• Familiarity with digital signage platforms, collaboration displays, occupancy sensors, or room scheduling systems.
• Basic understanding of network connectivity, device provisioning, firmware updates, and AV-over-IP concepts.
• Experience working with vendors, installers, facilities teams, or managed service providers.
• Interest in automation, monitoring tools, scripting, or process improvement for AV support workflows.
• Experience in healthcare, enterprise, or other regulated environments is helpful but not required.

Description of Travel or In-Office and Physical Requirements

• Work arrangement may vary based on business, team, and site needs.
• Occasional travel to office locations or project sites may be required for installations, upgrades, or support.
• May need to inspect conference room equipment, connect cables, move lightweight AV devices, or work around meeting room technology setups, consistent with applicable safety practices and accommodation processes.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$56,800 - $75,700

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!