Associate Product Manager

ORION Cloud Working Group; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

ORION Cloud Working Group in Toronto is seeking an Associate Product Manager to help develop, launch, and improve ORION’s products and services. You will work with Product and cross-functional teams to translate customer needs and technical requirements into practical solutions that deliver value to our community.

This role involves market research, supporting strategy, product lifecycle activities, positioning, pricing, and go-to-market planning, plus collaboration with Engineering, Marketing,

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Experience in product management, market research, data analysis, or business analysis.
• Curiosity about technology, cybersecurity, and digital services.
• Strong communication, presentation, and analytical skills.
• A collaborative, fast-moving learner.

Responsibilities

• Research market trends and customer needs to inform product decisions.
• Support product strategy definition and implementation.
• Contribute to product lifecycle activities including planning, requirements gathering, launch support, and enhancements.
• Assist with product positioning, pricing, and go-to-market planning.
• Collaborate with Engineering, Product, Marketing, and Sales to plan and deliver initiatives.

Skills

Product management

Market research

Data analysis

Business analysis

Communication

Presentation

Problem solving

Organizational skills

Analytical skills

Team collaboration

Education

Bachelor’s degree in Business, Marketing, Computer Science, or related field

Tools

AI tools for research/analytics/prototyping

Job description

As an Associate Product Manager, you will play a hands-on role in supporting the development, launch, and continuous improvement of ORION’s products and services. Working closely with the Product and cross-functional teams across the organization, you will help turn customer needs, market insights, and technical requirements into practical solutions that deliver value to our community.

Key Activities:

• Research market trends, customer needs, and emerging opportunities to inform product decisions
• Support the Product Team in defining, implementing, and refining product strategies
• Contribute to product and service lifecycle activities, including planning, requirements gathering, launch support, and ongoing enhancements
• Assist with product positioning, pricing, and go-to-market planning
• Help ensure product initiatives align with ORION’s strategy, goals, and the evolving needs of our community

Customer Engagement & Relationship Management

• Build trusted relationships with stakeholders, decision-makers, and technical users
• Learn about customer objectives, challenges, and success measures to help shape relevant solutions
• Communicate product value clearly through presentations, meetings, and follow-up conversations

Cross-Functional Collaboration

• Partner with Engineering, Product, Marketing, and Sales teams to support product planning and delivery
• Coordinate inputs, technical deliverables, and implementation planning across teams
• Share customer insights and feedback to strengthen product development, messaging, and adoption

Market & Opportunity Development

• Explore opportunities to deliver new value across education, healthcare, government, research, and innovation sectors
• Contribute ideas and analysis that support new product, service, and market development initiatives

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field, or equivalent experience
• Some experience in product management, market research, data analysis, business analysis, or a related area
• Curiosity about technology, networking, cybersecurity, and digital services
• Strong communication, presentation, problem-solving, organizational, and analytical skills
• A collaborative working style and a willingness to learn in a fast-moving environment

Knowledge and Skills:

• Familiarity with cybersecurity solutions, such as SIEM, DDoS protection, or cloud security
• Exposure to IT infrastructure, telecom, or managed services environments
• Analytical and product discovery skills
• Good to have working knowledge of AI tools for research, analytics and prototyping
• Strong communication, relationship-building, and community engagement skills

Reporting Relationship

• This position reports to the Senior Product Manager

Accommodation and Accessibility

ORION is committed to fostering an inclusive, accessible, and barrier‑free workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment, selection, and employment process for candidates with disabilities. If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs in a timely and respectful manner.

ORION is an equal opportunity employer that values diversity and is committed to creating an inclusive environment where all employees can thrive.