Associate Product Manager

Virtual Hallway; Halifax; On-site; CAD 55,000 - 75,000; Full time

Job summary

Virtual Hallway, based in Canada, is seeking an Associate Product Manager to help build features that make specialist knowledge more accessible for clinicians. You’ll own from ideation to launch, writing briefs, mocking screens, auditing live products, and closing the loop after release.

You’ll learn under a senior PM, gain real ownership, and contribute to AI-powered tools shaping how physicians, nurse practitioners, specialists, and pharmacists collaborate in real time across Canada.

Qualifications

• 0–2 years of product experience (internships, APM programs, or a first PM role all count).
• Strong analytical skills with data-driven decision making.
• Comfortable in Figma with an eye for design, including design system work.

Responsibilities

• Define and scope the work — write briefs, design wireframes, mockups, and prototypes, and shape how features look and feel before they go to engineering.
• Ship and iterate — QA features post-launch, audit key user journeys, and identify what to improve next.
• Measure what matters — track activation, engagement, and retention; flag anomalies and help scope work that moves the needle.
• Stay close to the customer and the team — talk to clinicians, gather feedback from BD, Marketing, and Ops, and keep work moving across teams through bottlenecks.
• Work fluently with AI — use AI tools to research, prototype, and work faster.

Skills

Design sensibility

Figma

AI in product

Writing

Healthcare interest

Education

University degree or equivalent

Job description

Type: Full-Time

Who We Are

Virtual Hallway is changing the way healthcare is delivered by making collaboration between frontline clinicians and their specialist peers seamless and immediate. Our platform connects physicians, nurse practitioners, specialists, and pharmacists in real time across more than 50 specialties, resolving most cases without the need for in-person referrals and easing strain on the system. We've built a thriving platform relied on by over 10,000 clinicians who use our digital tools to improve patient care, alongside the largest accredited medical education library in Canada. We're growing quickly, expanding nationally across Canada, and investing heavily in AI-powered clinical tools that put specialist knowledge in the hands of every clinician who needs it.

Our ethos, "Medicine Together", reflects our commitment to empowering clinicians and building a better healthcare system. Great products start with great people, and we’re looking for a talented early-career Associate Product Manager to help us build them. That’s where you come in.

The Role

As an Associate Product Manager at Virtual Hallway, you’ll report to our Senior Product Manager and help build the features that make specialist knowledge more accessible for clinicians across Canada. You’ll help ship high-quality product from ideation to launch: writing the briefs, mocking up the screens, auditing what’s live, and closing the loop after launch. You’ll get real ownership of things that matter — from shaping what we ship to measuring how it’s working — while learning the craft alongside a senior PM who’s building the discipline at VH.

Virtual Hallway is investing heavily in AI-powered clinical tools, and this role will contribute to how we design, ship, and measure them.

This role suits someone early in their product career who brings a thoughtful eye for design and a genuine curiosity about what makes a product work for the people using it.

Key Responsibilities

• Define and scope the work — write briefs, design wireframes, mockups, and prototypes, and shape how features look and feel before they go to engineering.
• Ship and iterate — QA features post-launch, audit key user journeys, and identify what to improve next.
• Measure what matters — track activation, engagement, and retention; flag anomalies and help scope work that moves the needle.
• Stay close to the customer and the team — talk to clinicians, gather feedback from BD, Marketing, and Ops, and keep work moving across teams through bottlenecks.
• Work fluently with AI — use AI tools to research, prototype, and work faster. Think critically about how AI shows up in the products we build.

Who We’re Looking For

You’ll thrive in this role if you:

• Have a strong design sensibility: You notice when something looks or feels off, and you care about getting it right.
• Follow through: You close loops, chase down loose ends, and don’t let work stall.
• Are motivated by growth: You’re energized by experiments, funnels, and finding what moves the needle on user engagement.
• Communicate clearly: You write well, ask thoughtful questions, and keep the people around you informed.
• Hold a high bar for quality: You care about the details, whether it’s a brief, a mockup, or a shipped feature.
• Bring new ideas: You question the status quo and aren’t afraid to propose a better approach.

Required Experience & Skills

• 0–2 years of product experience (internships, APM programs, or a first PM role all count).
• Strong analytical skills. Comfortable working in a metrics tool, forming a hypothesis from data, and designing a test to validate it.
• Comfortable in Figma with an eye for design, including interest in design system work.
• Strong writing skills, with the ability to turn ambiguous input into clear briefs.
• Understanding of how AI is shaping product development, including hands-on experience with AI-assisted workflows and an opinion on where AI belongs in the products people use.
• High attention to detail with a commitment to quality, organization, and accuracy.
• Interest in healthcare, or a genuine willingness to get up to speed on it fast.
• Willingness to learn, take feedback, and grow in a collaborative environment.
• University degree, diploma, or equivalent practical experience.

What We Value

These are the principles that guide how we work as a company:

• Collaboration: Work well with others in a high-performing team.
• Curiosity: Explore new ideas, question the status quo, and constantly learn by doing.
• Creativity: Bring fresh perspectives to challenges and opportunities.
• Drive: Stay motivated to build something extraordinary.