Associate Operations Representative - Deposit Processing

rbc; Vancouver; On-site; CAD 25,000 - 32,000; Part time

Benefits offered by this job

Total Rewards Program

Bonuses and flexible benefits

Stock options

Development opportunities

Job summary

RBC in Vancouver is seeking a detail-oriented data entry clerk to input transactions and balance deposits. You will follow standard guidelines, ensure accuracy, and contribute to meeting service level targets in a fast-paced environment.

The role emphasizes keyboard proficiency, English communication, and reliability with a part-time schedule. You will be part of a collaborative Technology and Operations team supporting client services.

Qualifications

• Strong verbal and written communication in English.
• Attention to detail and problem resolution skills.
• Ability to multitask and manage time effectively.
• Flexibility to work a variety of shifts.
• Able to lift up to 50 lbs.

Responsibilities

• Process routine data entry and online input of transactions with accuracy.
• Balance transactions and deposits received from clients and branches.
• Follow standard procedural guidelines to meet benchmarks and SLAs.

Skills

Communication

Critical Thinking

Customer Service

Interpersonal Relationship Management

Operational Delivery

Process Improvements

Time Management

Job description

What is the opportunity?

Reporting to the Department Manager or Team Leader. Responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production. All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.

What will you do?

• Showcase basic understanding of basic products and processes.
• Follow standard procedural guidelines
• Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
• Manage all partners to develop their skills and proficiency on designated capabilities for the role/business through Development Plan activities and career planning discussions.

What do you need to succeed?

Must have:

• Knowledge on how to operate a computer applications and must have keyboard skills.
• Can speak and write in English.
• Strong attention to detail and problem resolution skills
• Flexibility to work a variety of shifts as our Centre is open Monday to Friday from 6am to 8pm.
• Can lift up to 50 lbs

Working Conditions

Can be standing or sitting 90% of the time

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Access to a variety of job opportunities across business and geographies

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

• Address:
• 190 E 4 AVE:VANCOUVER City:
• Vancouver Country:
• Canada Work hours/week:
• 0 Employment Type:
• Part time Platform:
• TECHNOLOGY AND OPERATIONS Job Type:
• Casual Pay Type:
• Salaried Posted Date:
• 2026-09-25 Application Deadline:
• 2026-10-08 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.