Associate Operations

RBC; Toronto; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Stock options

Career development opportunities

Dynamic team

Job summary

RBC in Toronto is seeking an Associate, Operations - Data Entry Operator to ensure accuracy and completeness of client onboarding, account maintenance, and servicing in Wealth Management Canada Operations.

You will review regulatory requirements (KYC/AML/QI/FATCA/CRS), address discrepancies, and support risk management through precise data handling and process improvements. This role emphasizes attention to detail, strong communication, and collaboration across teams.

Qualifications

• 4-year degree from an accredited university.
• 1+ years of operations, securities, Wealth Management industry experience.
• 1+ years of experience working with large data sets and complex processes.
• Strong written and oral communication skills with presentation abilities.
• Attention to detail and risk-management mindset.
• Strong critical thinking and ability to propose innovative solutions.

Responsibilities

• Provide accurate processing support for standardized and/or manual processes.
• Review, verify and record data into technology supporting department processes.
• Understand department procedures and required accountabilities.
• Liaise and provide customer service support for research, problem resolution, or obtaining information.
• Maintain department documentation and keep procedures up-to-date.
• Perform other duties as assigned.

Skills

Active Learning

Communication

Critical Thinking

Customer Service

Operational Delivery

Process Improvements

Time Management

Education

4-year degree

Tools

MS Excel

Power BI

MS Access

Job description

What is the opportunity?

As an Associate, Operations - Data Entry Operator, you will play a crucial role in ensuring the accuracy, completeness, and quality of client onboarding, account maintenance, and servicing processes within Wealth Management Canada Operations. Your attention to detail and analytical skills will be essential in identifying and addressing operational gaps, managing risk, and recommending process improvements. You will develop and apply an in-depth knowledge of regulatory requirements (KYC/AML/QI/FATCA/CRS) to review, verify, and validate client documentation and data. This will involve conducting thorough reviews of client information, identifying potential discrepancies or areas of non-compliance, and taking corrective action to ensure adherence to regulatory standards.

Job Description

What is the opportunity?

As an Associate, Operations - Data Entry Operator, you will play a crucial role in ensuring the accuracy, completeness, and quality of client onboarding, account maintenance, and servicing processes within Wealth Management Canada Operations. Your attention to detail and analytical skills will be essential in identifying and addressing operational gaps, managing risk, and recommending process improvements. You will develop and apply an in-depth knowledge of regulatory requirements (KYC/AML/QI/FATCA/CRS) to review, verify, and validate client documentation and data. This will involve conducting thorough reviews of client information, identifying potential discrepancies or areas of non-compliance, and taking corrective action to ensure adherence to regulatory standards.

What will you do?

• Provide accurate processing support for standardized and/or manual processes within a specific Operations department.
• Accurately review, verify and/or record data into technology supporting department processes.
• Understand department procedures and required accountabilities in the area or department in which the incumbent works.
• Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments and Business Units.
• Maintain department documentation, ensuring procedures, policies, and guidelines are up-to-date and accurate.
• Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must haves

• 4-year degree from an accredited university
• 1+ years of operations, securities, Wealth Management industry experience
• 1+ years of experience working with large data sets and complex processes
• Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
• Strong attention to detail and risk management mindset.
• Strong critical thinking skills and ability to propose innovative solutions.

Nice-to-have

• Prior experience/knowledge of KYC/AML/QI/FATCA/CRS documentation processing, policies and regulatory rules, and other regulatory requirements (CIRO, OSFI, IRS, etc.)
• Reporting and tracking capabilities using tools such as MS Excel (advanced formulas/pivot tables/macros), Power BI, Access.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

180 WELLINGTON ST W:TORONTO

Toronto

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2026-08-26

2026-08-31

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.