Associate Mortgage Underwriter, Residential Underwriting

First National Financial; Vancouver; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Bonus

Benefits

Career advancement opportunities

Transit accessible location

Job summary

First National Financial in Vancouver, BC is seeking an Associate Mortgage Underwriter, Residential Underwriting, to support the underwriting and credit decision process by reviewing documentation and applying due diligence.

The role involves building relationships with mortgage brokers and external partners, verifying income and asset details, and ensuring compliance with internal and regulatory guidelines, with opportunities for growth and a competitive compensation package.

Qualifications

• Completed post-secondary education or equivalent work experience required.
• Previous experience within the Financial Services sector preferred.
• Mortgage industry experience is an asset.
• Strong written and verbal communication in French and English.
• Ability to manage high-volume processing with tight turnaround times.
• Completion of Mortgage Agent Course is an asset.
• Fully competent with basic PC software and Microsoft Office.

Responsibilities

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company.
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors.
• Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions.
• Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents.
• Escalates any documentation issues to the Underwriter for review and sign off.
• Documents clear and complete notes within the mortgage underwriting system.
• Responds to all inquiries within established turnaround times.
• Adhere to policies/procedures to ensure AML requirements are met.

Skills

Relationship building

Analytical thinking

Time management

Communication skills

Bilingual English/French

PC software proficiency

Team player

Education

Post-secondary education or equivalent

Tools

Windows PC

Microsoft Office

Job description

We are hiring an Associate Mortgage Underwriter, Residential Underwriting!

Reporting To: Manager, Residential Underwriting

Full-Time/Part- Time: Full-time

Salary Range: $50,000-$65,000

Posting Date: September 21, 2026

Closing Date: October 12, 2026

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 8.7

Office Location: Vancouver, BC

Great location! Steps away from the main public transit station

What we offer: Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

*Eligibility for benefits is dependent on the terms of employment

The Opportunity

Reporting to the Manager, Residential Underwriting, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage Underwriter is responsible for escalating any inaccuracies, issues, or items that are incomplete and potentially present risk to the Company.

How you will contribute

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
• Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
• Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
• Escalates any documentation issues to the Underwriter for review and sign off
• Documents clear and complete notes within the mortgage underwriting system
• Responds to all inquiries within established turnaround times
• Adhere to policies/procedures to ensure AML requirements are met

The experience you need

• Completed post-secondary education or equivalent work experience required
• Previous experience within the Financial Services sector preferred
• Previous experience within the Mortgage industry is an asset
• Working knowledge of PC software in a Windows environment required
• Ability to build and maintain positive relationships
• Previous experience within Mortgage industry an asset
• Completion of Mortgage Agent Course is an asset
• Strong aptitude for service excellence
• Strong communication skills—both written and verbal in French and English
• Ability to deal with conflict
• Analytical skills
• Attention to detail
• Strong organizational and time management skills
• Positive team player
• Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
• Ability to manage pressure in an environment of high-volume processing with tight turnaround times

In accordance with the BC Financial Services Authority (“BCFSA”), if a successful candidate is not already licensed, upon starting with First National, they will be registered for the applicable educational courses and upon successful completion of the exam, First National will register them with BCFSA to complete the licensing process.

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [e-mail] should you need an accommodation at any point in the recruitment process.