Associate Mortgage Underwriter, Residential Underwriting

First National Financial LP; Vancouver; Hybrid; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Health Spending Account

Maternity and Parental Leave Top Up

Extensive training

Job summary

First National Financial LP in Vancouver, BC seeks an Associate Mortgage Underwriter to support residential underwriting. You will review documents, ensure accuracy, and escalate issues promptly. Build relationships with brokers and insurers while ensuring regulatory compliance.

Candidates should have post-secondary education or equivalent, and experience in mortgage processes; English and French communication is essential. A licensed pathway is provided with First National's support.

Qualifications

• Completed post-secondary education or equivalent work experience required.
• Completion of Mortgage Agent Course is an asset.
• Strong communication skills in French and English.

Responsibilities

• Review documentation and apply due diligence for mortgage underwriting.
• Escalate incomplete or inaccurate documentation.
• Maintain notes in underwriting system and respond within turnaround times.
• Build and maintain relationships with mortgage brokers and external partners.
• Adhere to AML requirements and internal/regulatory guidelines.

Skills

Communication

Analytical skills

Attention to detail

Time management

Organizational skills

Team player

Relationship building

Conflict management

MS Office proficiency

Education

Post-secondary education or equivalent

Mortgage Agent Course (asset)

Tools

PC software (Windows)

Job description

We are hiring an Associate Mortgage Underwriter, Residential Underwriting!

• Reporting To: Manager, Residential Underwriting
• Full-Time/Part- Time: Full-time
• Salary Range: $50,000-$65,000
• Hours of Work: 8:30 a.m. – 5:00 p.m.
• Grade: 8.7
• Office Location: Vancouver, BC
• Great location! Steps away from the main public transit station
• What we offer: Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
• *Eligibility for benefits is dependent on the terms of employment

The Opportunity

Reporting to the Manager, Residential Underwriting, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage Underwriter is responsible for escalating any inaccuracies, issues, or items that are incomplete and potentially present risk to the Company.

How you will contribute

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
• Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
• Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
• Escalates any documentation issues to the Underwriter for review and sign off
• Documents clear and complete notes within the mortgage underwriting system
• Responds to all inquiries within established turnaround times
• Adhere to policies/procedures to ensure AML requirements are met

The experience you need

• Completed post-secondary education or equivalent work experience required
• Previous experience within the Financial Services sector preferred
• Previous experience within the Mortgage industry is an asset
• Working knowledge of PC software in a Windows environment required
• Ability to build and maintain positive relationships
• Previous experience within Mortgage industry an asset
• Completion of Mortgage Agent Course is an asset
• Strong aptitude for service excellence
• Strong communication skills—both written and verbal in French and English
• Ability to deal with conflict
• Analytical skills
• Attention to detail
• Strong organizational and time management skills
• Positive team player
• Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
• Ability to manage pressure in an environment of high-volume processing with tight turnaround times

In accordance with the BC Financial Services Authority (“BCFSA”), if a successful candidate is not already licensed, upon starting with First National, they will be registered for the applicable educational courses and upon successful completion of the exam, First National will register them with BCFSA to complete the licensing process.

Working Environment and Physical Demands Analysis

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [e-mail] should you need an accommodation at any point in the recruitment process.