Associate Manager, Business Operations

Zynga Early Careers; Toronto; Sur place; CAD 71 000 - 106 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation days

Sick days

Parental leave

Wellbeing program

Commuter benefits

Equity / Stock options

401(k) plan

Résumé du poste

Zynga is seeking a full-time Associate Manager, Business Operations to own end-to-end workflows for the Global Fonts Program and Player Data Compliance, acting as the central point of contact between game studios and corporate teams. You will drive operational compliance, manage vendor proposals, track assets and contracts, and apply process improvements to keep projects on schedule.

A proactive, autonomous operator who communicates clearly, builds relationships across cultures, and leverages

Qualifications

• 2+ years in project management, program coordination, or business operations within software/game or compliance-heavy environments.
• Demonstrated ability to earn trust and build cross-cultural, cross-disciplinary relationships.
• Strong stakeholder engagement skills and ability to translate complex requirements into data-driven updates.
• Experience managing high-volume intake workflows, approvals, and documentation.

Responsabilités

• End-to-End Program Ownership: Lead the operational execution of key global workflows, anchoring the Global Fonts Program and Player Data Compliance strategy.
• Cross-Functional Alignment: Bridge creative game studios and corporate teams to review terms, manage vendor proposals, and align on standards.
• Risk Mitigation & Data Integrity: Maintain tracking ecosystems and drive proactive compliance initiatives across the global portfolio.
• Process Optimization & Innovation: Evolve pipelines, leverage tools (including Gemini), and partner with engineering to test and sign off on new pipelines.
• Program/Project Management Support: Assist with migrations, tool rollouts, and M&A integration support.

Connaissances

Operational Experience

Relationship Builder

Exceptional Communicator

Process‑Oriented

Autonomous Operator

Technical Proficiency

Outils

Google Workspace

Airtable

Jira/Confluence

Description du poste

Level Up Your Career with Zynga!

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take‑Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind‑bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan‑favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more!

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you’re spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level.

Join us and be part of the play!

Position Overview

Zynga, the global leader in mobile games, is currently seeking a full‑time Associate Manager, Business Operations. We are looking for a highly organized, self‑motivated operator who excels at cross‑functional communication, process management, and relationship building.

In this role, you will act as a central pillar for Zynga’s Global Operations team. You will drive operational compliance, own end‑to‑end workflows for key cross functional projects, including our Global Fonts Program, and coordinate Player Data Compliance vendor proposals. This position bridges the gap between our global game studios and centralized corporate teams (Publishing, Privacy, Compliance, Legal, and Engineering).

Our ideal candidate is a proactive problem‑solver who thrives on bringing people together, translating complex compliance requirements into actionable steps, and driving operational initiatives to the finish line.

What You’ll Do

• End‑To‑End Program Ownership: Lead the operational execution of key global workflows, initially anchoring the Global Fonts Program and the Player Data Compliance strategy across all Zynga games, acting as the primary central point of contact.

• Cross‑Functional Alignment: Act as the central bridge between creative game studios and corporate teams (Publishing, Legal, Privacy, Procurement, and Engineering) to review commercial terms, manage vendor proposal workflows, and ensure alignment on corporate standards.

• Risk Mitigation & Data Integrity: Maintain critical tracking ecosystems (databases, software clearances, usage records, and active contracts) and drive proactive compliance initiatives, such as identifying and deprecating high‑risk assets across the global portfolio.

• Process Optimization & Innovation: Continuously evolve operational pipelines to drive efficiency; leverage modern tools (including generative AI like Gemini) to streamline workflows, and partner with technical teams to test and sign off on innovative creative pipelines.

• Program/Project Management Support: Provide project management support for ad‑hoc studio operations initiatives, including software migrations, tool rollouts, and M&A integration support.

What You Bring

• Operational Experience: 2+ years of project management, program coordination, or business operations experience—preferably within software development, gaming, or compliance‑heavy environments.

• Relationship Builder: Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across diverse cultures, disciplines, and work styles.

• Exceptional Communicator: Strong stakeholder engagement skills, with the ability to synthesize complex legal or technical requirements into clear, data‑driven updates.

• Process‑Oriented: Experience managing high‑volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation.

• Autonomous Operator: Proven ability to work independently, manage competing priorities, and drive results with minimal supervision.

• Technical Proficiency: Hands‑on experience with Google Workspace (Docs, Sheets, Slides), Airtable, and Atlassian tools (Jira/Confluence).

• Bonus Points: Familiarity with generative AI tools (like Gemini) to optimize daily operations and workflows.

This is a perfect opportunity for an organized, self‑motivated operator who wants to play a tangible, visible role in Zynga’s continued success. If you are ready to own critical processes and build the systems that help our global studios scale, we’d love to have you on the team.

What We Offer You

The pay range for this position in Ontario at the start of employment is expected to be between $71,400 and $105,660 per Year.

However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such
as job‑related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full‑time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness‑related expenses. Ontario only: The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at [e-mail] to request any accommodations or for support related to your application for an open position.