Associate Manager, Business Operations

Zynga; Toronto; On-site; CAD 71,400 - 105,660; Full time

Benefits offered by this job

Bonus and equity options

Medical and other benefits

Job summary

Zynga, the global leader in mobile games, is seeking a full-time Associate Manager, Business Operations to drive end-to-end workflows and owned programs, including our Global Fonts Program and Player Data Compliance, coordinating between game studios and centralized corporate teams.

The ideal candidate has 2+ years of project management or operations experience, excels at cross-functional communication, and can translate complex requirements into actionable steps while maintaining documentation.

Qualifications

• 2+ years of project management, program coordination, or business operations experience.
• Ability to earn trust and build collaborative relationships across cultures and disciplines.
• Strong stakeholder engagement, translating complex requirements into data-driven updates.
• Experience managing high-volume intake workflows with thorough documentation.

Responsibilities

• End-to-end program ownership for key global workflows, including Global Fonts Program and Player Data Compliance.
• Act as central bridge between game studios and corporate teams (Publishing, Legal, Privacy, Procurement, Engineering).
• Maintain tracking ecosystems, manage vendor proposals, and deprecate high-risk assets across the portfolio.
• Evolve operational pipelines, leverage tools (AI like Gemini) to streamline workflows, and test innovative pipelines.
• Provide PM support for studio operations initiatives, software migrations, and M&A integration.

Skills

Project management

Cross-functional collaboration

Communication

Process optimization

Autonomous work

Tools

Google Workspace

Airtable

Jira/Confluence

Job description

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take‑Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175 countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind‑bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan‑favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level.

Join us and be part of the play!

Position Overview

Zynga, the global leader in mobile games, is currently seeking a full‑time Associate Manager, Business Operations. We are looking for a highly organized, self‑motivated operator who excels at cross‑functional communication, process management, and relationship building.

In this role, you will act as a central pillar for Zynga’s Global Operations team. You will drive operational compliance, own end‑to‑end workflows for key cross‑functional projects, including our Global Fonts Program, and coordinate Player Data Compliance vendor proposals. This position bridges the gap between our global game studios and centralized corporate teams (Publishing, Privacy, Compliance, Legal, and Engineering).

Our ideal candidate is a proactive problem‑solver who thrives on bringing people together, translating complex compliance requirements into actionable steps, and driving operational initiatives to the finish line.

What You’ll Do

• End‑to‑End Program Ownership: Lead the operational execution of key global workflows, initially anchoring the Global Fonts Program and the Player Data Compliance strategy across all Zynga games, acting as the primary central point of contact.
• Cross‑Functional Alignment: Act as the central bridge between creative game studios and corporate teams (Publishing, Legal, Privacy, Procurement, and Engineering) to review commercial terms, manage vendor proposal workflows, and ensure alignment on corporate standards.
• Risk Mitigation & Data Integrity: Maintain critical tracking ecosystems (databases, software clearances, usage records, and active contracts) and drive proactive compliance initiatives, such as identifying and deprecating high‑risk assets across the global portfolio.
• Process Optimization & Innovation: Continuously evolve operational pipelines to drive efficiency; leverage modern tools (including generative AI like Gemini) to streamline workflows, and partner with technical teams to test and sign off on innovative creative pipelines.
• Program/Project Management Support: Provide project management support for ad‑hoc studio operations initiatives, including software migrations, tool rollouts, and M&A integration support.

What You Bring

• Operational Experience: 2+ years of project management, program coordination, or business operations experience—preferably within software development, gaming, or compliance‑heavy environments.
• Relationship Builder: Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across diverse cultures, disciplines, and work styles.
• Exceptional Communicator: Strong stakeholder engagement skills, with the ability to synthesize complex legal or technical requirements into clear, data‑driven updates.
• Process‑Oriented: Experience managing high‑volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation.
• Autonomous Operator: Proven ability to work independently, manage competing priorities, and drive results with minimal supervision.
• Technical Proficiency: Hands‑on experience with Google Workspace (Docs, Sheets, Slides), Airtable, and Atlassian tools (Jira/Confluence).
• Bonus Points: Familiarity with generative AI tools (like Gemini) to optimize daily operations and workflows.

This is a perfect opportunity for an organized, self‑motivated operator who wants to play a tangible, visible role in Zynga’s continued success. If you are ready to own critical processes and build the systems that help our global studios scale, we’d love to have you on the team.

What We Offer You

The pay range for this position in Ontario at the start of employment is expected to be between $71,400 and $105,660 per year.

The pay range for this position in California at the start of employment is expected to be between $78,900 and $116,760 per year.

However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job‑related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits, provided that temporary or intern roles will not be eligible for many of these payments or benefits. Details of participation in compensation and benefit plans (if applicable) will be provided if an employee receives an offer of employment.

The use of artificial intelligence is not being used to screen candidates. The position is for an existing vacancy.

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at [e-mail] to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third‑party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Zynga’s in‑house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).