Data Analyst

Zynga

Toronto

On-site

CAD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

World-class benefits package

Job summary

A global leader in interactive entertainment is seeking an entry-level Data Analyst in Toronto, Ontario. This role focuses on analyzing player data to improve engagement and VIP outreach strategies. Candidates should be fluent in SQL and have intermediate programming experience in Python, with at least 2 years in data analytics. Excellent communication skills and ability to thrive in a fast-paced environment are essential. The company offers a world-class benefits package.

Qualifications

2+ years of experience in data analytics or data science roles.
Ability to work effectively in a fast-paced environment with changing priorities.
Demonstrated experience with optimization, experimental design, and reporting.

Responsibilities

Identify opportunities to improve player experience through data analysis.
Develop narratives from data to capture VIP engagement and campaign statistics.
Extend support to improve customer satisfaction and optimize costs.

Skills

SQL

Python

Data Visualization

Data Mining

Communication Skills

Education

BS in Computer Science, Math, Statistics, Economics

Tools

Tableau

Job description

Overview

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Zynga was founded in 2007 and is headquartered in California, with teams across North America, Europe, and Asia. Zynga Analytics partners with studios to release and grow multiple games, owning the analytics stack and central tools. The Data Science and Analytics team uses our data to model and predict user behavior to personalize and improve gameplay. The Player Success Organization (PSO) works to improve player engagement and manage relationships with valued players; you would collaborate with PSO stakeholders to identify data dependencies and devise solutions via data modeling, reporting, investigations, and proactive insights. This role involves collaborating with Game and Central Analytics as needed to ensure alignment and standardized practices.

What You’ll Do

Work with large amounts of data to identify opportunities to improve the player experience and present insights on VIP outreach strategies, examining campaigns, sweepstakes, outreach programs across regions, demographics, and channels.
Develop clear narratives from data using visualization tools to capture VIP engagement & health, player support, and campaign statistics.
Extend support to the Player Support team to identify improvement opportunities in customer satisfaction while optimizing internal costs.
Collaborate with game analysts and product managers to quantify the impact of PSO campaigns on overall game performance and improve VIP engagement through in-game and external synergy.
Provide ad hoc support to account managers and senior stakeholders in measuring the effectiveness of off-beat campaigns, joint collaborations, and sweepstakes.

What You Bring

Fluent in SQL; intermediate experience with programming in Python.
Adept in at least one visualization tool such as Tableau.
Experience in CRM or sales analytics is helpful.
Demonstrated experience with data mining, optimization, experimental design, computational analytics, and reporting.
Ability to work effectively in a fast-paced environment with changing priorities.
Strong written and oral communication skills.
2+ years of work experience in data analytics or data science roles.
BS in Computer Science, Math, Statistics, Economics, or other quantitative field; Masters, MBA or PhD preferred.

What We Offer You

Zynga offers a world-class benefits package to support and balance the needs of our teams. To learn more about benefits, visit the Zynga Benefits site.

Equal Opportunity

We are proud to be an equal opportunity employer, committed to creating and celebrating diverse thoughts, cultures, and backgrounds. Employment is based on ability, qualifications, and work ethic, not on race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, disability, pregnancy, age, or any other protected characteristic. We provide accommodations to qualified individuals with disabilities or health conditions as needed; please contact accommodationrequest@zynga.com for accommodations or support related to your application.

Please note: Zynga does not conduct job interviews or offers over third-party messaging apps (e.g., Telegram, WhatsApp) and will never ask for personal or financial information through unofficial channels. Our in-house recruitment team will contact candidates through official Zynga domains only.

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