Associate Manager

Alberta Health Services; Edmonton; On-site; CAD 57,000 - 97,000; Full time

Job summary

Cancer Care Alberta is seeking an Associate Manager to join the leadership team at the Cross Cancer Institute in Edmonton. This role provides day-to-day operational leadership for inpatient and ambulatory oncology services, ensuring safe, high-quality, patient-centered care in a fast-paced environment.

Reporting to the Program Manager, you will oversee staffing, patient flow, and quality improvement initiatives, coach staff, and partner with physicians and operations to deliver coordinated care.

Qualifications

• Bachelor's degree in Nursing or health-related field.
• Current professional registration in good standing.
• 3–5 years of leadership experience in healthcare.
• Equivalent education and experience may be considered.
• Data-informed decision-making and continuous improvement.

Responsibilities

• Provide operational leadership for inpatient and ambulatory oncology services.
• Lead staffing, patient flow, and access management.
• Oversee resource coordination, performance management, and quality improvement.
• Coach staff and develop a resilient workforce.
• Collaborate with physicians and teams to implement practice changes.

Skills

Leadership experience

Communication skills

Problem-solving

Change management

Relationship-building

Education

Bachelor's degree in Nursing or Health Related field

Job description

Your Opportunity

Cancer Care Alberta is seeking an Associate Manager to join the leadership team at the Cross Cancer Institute in Edmonton. Reporting to the Program Manager, the Associate Manager provides operational leadership for inpatient and ambulatory oncology services, ensuring the delivery of safe, high-quality, patient-centred care within a complex and fast-paced environment. Working closely with physicians, multidisciplinary teams, and operational partners, the Associate Manager is responsible for the day-to-day management of clinical operations, staffing, patient flow, quality improvement initiatives, and service delivery. This highly collaborative role serves as a key link between frontline teams and organizational priorities, supporting excellence in patient care. No two days are the same. From managing staffing and operational challenges to supporting practice changes, addressing emerging issues, leading quality initiatives, and coaching staff, the Associate Manager plays a critical role in ensuring services run effectively and efficiently. Success in this position requires strong communication, relationship-building, problem-solving, change management, and decision-making skills, along with the ability to navigate complexity with confidence and adaptability.

Description

The Associate Manager is accountable for the day-to-day operational leadership of inpatient and ambulatory oncology services at the Cross Cancer Institute. Reporting to the Program Manager, the role supports the delivery of safe, high-quality, patient- and family-centred care. Key responsibilities include operational planning, staffing and workforce management, patient flow and access, resource coordination, performance management, and quality improvement. The Associate Manager ensures services are delivered effectively and efficiently while aligning with organizational priorities and operational goals. The role provides direct leadership to nursing, administrative, and support staff, fostering a culture of accountability, collaboration, continuous improvement, and staff engagement. Through coaching, mentorship, and performance development, the Associate Manager supports a skilled and resilient workforce committed to excellence in patient care. Working collaboratively with clinical and operational partners, the Associate Manager leads and supports practice changes, improvement initiatives, and day-to-day problem-solving in a dynamic healthcare environment. The position requires strong communication, relationship-building, change management, and critical thinking skills, along with the ability to balance competing priorities and respond effectively to emerging operational challenges. Using data-informed decision-making and continuous improvement principles, the Associate Manager contributes to enhanced patient outcomes, experience, quality, and access to care. The role supports Cancer Care Alberta's commitment to integrated, person-centred cancer care by ensuring services remain responsive to evolving patient, community, and organizational needs while advancing operational excellence across the cancer care continuum.

Job Details

Transition Company: Cancer Care Alberta Classification: Associate Manager Union: Exempt Unit and Program: Cross Cancer Institute Primary Location: Cross Cancer Institute Location Details: As Per Location Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 13-OCT-2026 Date Available: 02-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 60 Shift Pattern: Days Days Off: Other Minimum Salary: $41.16 Maximum Salary: $70.58 Vehicle Requirement: Not Applicable

Required Qualifications

• A minimum of a baccalaureate Degree in Nursing or Health Related field.


• Current professional registration in good standing.


• A minimum of 3-5 years of leadership experience in a healthcare setting.


• A proven track record of continuous professional and personal development.


• Equivalent education and experience may be considered.

Additional Required Qualifications

As Required.

Preferred Qualifications

• Strong communication skills with exceptional organizational abilities and a commitment to delivering high-quality services.


• Ability to manage human, financial, and physical resources within a dynamic environment.


• Ability to establish and maintain productive working relationships with both internal and external stakeholders.


• Strong commitment to teamwork, with the ability to motivate and inspire others toward common objectives.