Associate Manager

Alberta Health Services; Edmonton; On-site; CAD 57,000 - 97,000; Full time

Job summary

Alberta Health Services, Cross Cancer Institute, Edmonton, is seeking an Associate Manager to provide operational leadership for inpatient and ambulatory oncology services. Reporting to the Program Manager, the role focuses on safe, high‑quality, patient‑centred care in a fast-paced environment.

You will lead staffing, patient flow, performance management, and quality improvement, coordinating with clinicians and operational partners to ensure services run effectively and efficiently.

Qualifications

• Bachelor degree in nursing or health-related field.
• Current professional registration in good standing.
• Minimum 3-5 years leadership experience in a healthcare setting.

Responsibilities

• Provide operational leadership for inpatient and ambulatory oncology services.
• Oversee day-to-day clinical operations, staffing and patient flow.
• Drive quality improvement initiatives and service delivery outcomes.
• Coach staff and partner with physicians, multidisciplinary teams and operations.

Skills

Leadership experience

Communication skills

Resource management

Education

Baccalaureate Degree in Nursing or Health Related field

Job description

Cancer Care Alberta is seeking an Associate Manager to join the leadership team at the Cross Cancer Institute in Edmonton. Reporting to the Program Manager, the Associate Manager provides operational leadership for inpatient and ambulatory oncology services, ensuring the delivery of safe, high-quality, patient‑centred care within a complex and fast‑paced environment. Working closely with physicians, multidisciplinary teams, and operational partners, the Associate Manager is responsible for the day‑to‑day management of clinical operations, staffing, patient flow, quality improvement initiatives, and service delivery. This highly collaborative role serves as a key link between frontline teams and organizational priorities, supporting excellence in patient care. No two days are the same. From managing staffing and operational challenges to supporting practice changes, addressing emerging issues, leading quality initiatives, and coaching staff, the Associate Manager plays a critical role in ensuring services run effectively and efficiently. Success in this position requires strong communication, relationship‑building, problem‑solving, change management, and decision‑making skills, along with the ability to navigate complexity with confidence and adaptability.

Description:

The Associate Manager is accountable for the day‑to‑day operational leadership of inpatient and ambulatory oncology services at the Cross Cancer Institute. Reporting to the Program Manager, the role supports the delivery of safe, high‑quality, patient- and family‑centred care. Key responsibilities include operational planning, staffing and workforce management, patient flow and access, resource coordination, performance management, and quality improvement. The Associate Manager ensures services are delivered effectively and efficiently while aligning with organizational priorities and operational goals. The role provides direct leadership to nursing, administrative, and support staff, fostering a culture of accountability, collaboration, continuous improvement, and staff engagement. Through coaching, mentorship, and performance development, the Associate Manager supports a skilled and resilient workforce committed to excellence in patient care. Working collaboratively with clinical and operational partners, the Associate Manager leads and supports practice changes, improvement initiatives, and day‑to‑day problem‑solving in a dynamic healthcare environment. The position requires strong communication, relationship‑building, change management, and critical thinking skills, along with the ability to balance competing priorities and respond effectively to emerging operational challenges. Using data‑informed decision‑making and continuous improvement principles, the Associate Manager contributes to enhanced patient outcomes, experience, quality, and access to care. The role supports Cancer Care Alberta's commitment to integrated, person‑centred cancer care by ensuring services remain responsive to evolving patient, community, and organizational needs while advancing operational excellence across the cancer care continuum.

• Transition Company: Cancer Care Alberta
• Classification: Associate Manager
• Union: Exempt
• Unit and Program: Cross Cancer Institute
• Primary Location: Cross Cancer Institute
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 13-OCT-2026
• Date Available: 02-NOV-2026
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days
• Days Off: Other
• Minimum Salary: $41.16
• Maximum Salary: $70.58
• Vehicle Requirement: Not Applicable

• Transition Company: Cancer Care Alberta
• Classification: Associate Manager
• Union: Exempt
• Unit and Program: Cross Cancer Institute
• Primary Location: Cross Cancer Institute
• Location Details: As Per Location
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 13-OCT-2026
• Date Available: 02-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days
• Days Off: Other
• Minimum Salary: $41.16
• Maximum Salary: $70.58
• Vehicle Requirement: Not Applicable

Required Qualifications:

A minimum of a baccalaureate Degree in Nursing or Health Related field.Current professional registration in good standing.A minimum of 3-5 years of leadership experience in a healthcare setting.A proven track record of continuous professional and personal development.Equivalent education and experience may be considered.

Additional Required Qualifications:

As Required.

Preferred Qualifications:

Strong communication skills with exceptional organizational abilities and a commitment to delivering high‑quality services.Ability to manage human, financial, and physical resources within a dynamic environment.Ability to establish and maintain productive working relationships with both internal and external stakeholders. Strong commitment to teamwork, with the ability to motivate and inspire others toward common objectives.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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