Associate Insurance Advisor II

The Co-operators Group; Canada; On-site; CAD 44,000 - 73,000; Full time

Benefits offered by this job

Benefits package

Training opportunities

Job summary

The Co-operators Group in Canada is seeking an Associate Insurance Advisor II to support the agency operation through sales and service of personal lines products, including auto and home. You will use your knowledge of insurance products to advise clients and tailor coverages to their needs.

In this role you will prospect for new business, complete risk assessments, and ensure underwriter guidelines are followed while delivering excellent client service and achieving agency sales and growth

Qualifications

• 1 year sales and service experience preferred.
• Knowledge of auto and home insurance products is an asset.
• Must have a valid driver’s license and insurance.

Responsibilities

• Sales, service and profitable growth of personal lines (Home & Auto).
• Advise and recommend coverages and policies that meet client needs.
• Prospect for all lines of business and introduce additional products/services.
• Complete front line risk assessment and follow underwriting guidelines.
• Respond to client questions and resolve issues; conduct client reviews on auto and home.

Skills

Sales experience

Customer service

Communication skills

Team player

Job description

Company: CGIC
Department: Retail Sales
Employment Type: Regular Full-Time
Work Model: Office-Based
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The Co-operators insurance products and services including personal lines (auto and home).

How you will create impact:

Sales, service and profitable growth of both personal lines products (Home & Auto)

Advise and recommend coverages and policies that best meet client needs.

Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client.

Complete front line risk assessment and selection following underwriting guidelines.

Complete inspections and re-inspections.

Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals.

Respond to client questions and concerns, resolve customer complaints and escal…

Proactively complete client reviews on the auto and home

How you will succeed:

• You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.

You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.

You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.

You’re an effective team player and provide guidance to support the development of your peers.

To join our team:

Other Than Life license is required.

• Meet all provincial-licensing requirements in accordance with continuing education to obtain and maintain all licenses.
• One (1) year sales and service experience or related business experience is preferred.
• Knowledge of auto and property insurance products and experience with selling techniques is an asset

What you need to know:

• You will travel occasionally
• You are required to have a valid driver's license and insurance

You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

What's it in for you?

• Training and development opportunities to grow your career.
• Opportunities to give back to your community.
• A competitive compensation package and benefits program.

Salary information

Expected salary range $43,550 to $72,583

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.