Associate Fleet Technician

BCAA; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join BCAA as an Associate Fleet Technician, providing essential roadside assistance to members across BC. This role combines your passion for helping others with mechanical expertise, as you assist in various conditions while upholding safety standards. Enjoy a fulfilling career with competitive pay, bonuses, and opportunities for personal development in a supportive environment.

Benefits

Flexible benefits to support health and lifestyle

Paid time off including vacation and wellness days

Performance bonus programs

BCAA membership with valuable perks

Qualifications

• 1-2 years of mechanical experience, preferably in automotive.
• Clean BC Driver License Class 5.
• Capable of safely lifting at least 70lbs.

Responsibilities

• Provide roadside assistance and towing services.
• Promote BCAA memberships and affiliate products.
• Maintain cleanliness and working condition of vehicles and tools.

Skills

Mechanical experience

Strong communication skills

Problem solving

Customer service

Education

High school diploma or relatable experience

Job description

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

In this position, you’ll often be the first person our Members see when they need help. As part of an amazing network of 100 Road Assist team members, you'll share your genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs.

Why BCAA?

BCAA has been recognized for the last five years as a Top Employer. If you want to feel proud of what you do and help shape the future of BC, put your career in motion with BCAA. With our corporate Head Office in Burnaby and service locations across BC, we offer a wide variety of job opportunities that provide meaningful work and together help us move BC forward.

We are currently hiring a Associate Fleet Technician based in our Burnaby Depot location .

As a Road Assist Associate Fleet Technician (aka Auto Mechanic), you’ll be one of the first faces people see when they need help. As part of an outstanding network of 130 Road Assist team members, you’ll provide friendly and professional roadside assistance or towing services to members of BCAA and affiliated clubs.

What moves you

You’re the kind of person who pulls over when you see someone needs help. Making a difference in someone’s day makes your day too!

You’re a people person who also loves cars and vehicles. In this role, you’ll combine your passion for helping others with your knowledge and expertise in mechanical assistance.

You’re a problem solver who loves a challenge. You’re organized yet flexible to address whatever change comes your way.

You’re a teammate who loves helping others and giving to your community.

Doing things right is important to you. You care about everyone’s safety.

You’re willing to learn. You’ll receive on-the-job training, tailored to your experience.

You'll have the opportunity to participate in an apprenticeship program where you can attain the same knowledge and skills as Red Seal.

What you’ll do

In this role, you’ll be supported through a customized training program, tailored to your experience. From basic assistance like battery boosts and tire changes, to sophisticated mechanical assistance like diagnostics and tow and recoveries, you’ll gain crucial skills towards the next step as a Roadside Fleet Technician.

Respond to our Members when they need minor mechanical assistance, service or towing.

Assist in all weather conditions, ensuring a positive member experience throughout the assistance process.

Promote BCAA memberships and general information about affiliate products and services.

Report any issues and take the initiative to resolve them, seeking support as needed.

Ensure BCAA vehicles, equipment, and tools are kept clean, orderly, and in good working condition.

Uphold BCAA service and safety standards.

Work rotational 24 / 7 shift work (including weekdays, evenings, weekends & statutory holidays). You will participate in an annual process to select shifts.

Shifts are posted one month in advance for a one-month period. You will be eligible to participate in a shift pick process annually and pick from a pool of available vary shifts.

What you’ve done

Completed your high school diploma or have relatable experience.

At least 1-2 years of mechanical experience, preferably within automotive

You’re a good driver with a clean BC Driver License Class 5. You’re confident navigating our cities and towns, regardless of the vehicle size, from two-seaters to 5-ton trucks.

Capable of safely lifting at least 70lbs during Member service, while prioritizing safety throughout the process.

You’re confident using technology (laptops, tablets and smartphones) and have strong English communication skills. A second language is an asset.

I nternal Applicants : Please note that this is a Grade 8 role and the internal posting will close on February 11, 2025 .

The hourly range for this position is $28.18to $35.23and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer :

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

Career and personal development to help you grow and reach your goals.

Incentives that recognize team and individual sales and performance.

Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.

A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.

Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

We’re always looking for amazing people like you. Apply today!