Associate Director Transformation Strategy

Greater Toronto Airports Authority; Toronto; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible retirement program

Job summary

Greater Toronto Airports Authority (GTAA) seeks an Associate Director, Transformation Strategy, to translate strategic goals into actionable initiatives and lead enterprise-wide transformation across Toronto Pearson. You will build business cases, engage senior leaders, and drive measurable change through cross-functional collaboration.

Reporting to executives, you will orchestrate programs, deliver data-driven insights, and mentor teams while shaping strategy with clear, compelling

Qualifications

• 5+ years of strategy, analysis, and business improvement experience.
• 3+ years in consulting or transformation office.
• Experience managing multiple stakeholders and presenting progress.
• Strong organizational and orchestration skills.
• Consulting-style problem solving and execution mindset.
• Proven ability to lead projects and drive transformational change.
• Excellent communication and presentation skills.
• Bachelor’s degree in business administration, engineering, operations management, or related field.
• Interest in aviation or travel/transportation is a plus.
• Ability to obtain Transportation Security Clearance.

Responsibilities

• Translate strategic goals into actionable transformation initiatives.
• Build and evaluate business cases with cost-benefit and risk assessments.
• Partner with executives to align initiatives with priorities.
• Synthesize progress into clear recommendations for leadership.
• Lead cross-functional projects from planning to implementation.
• Coach and mentor project teams to improve analytics and storytelling.
• Engage executives on progress, metrics, and value delivered.
• Facilitate workshops and leadership discussions to shape strategy.
• Foster partnerships across departments to support change management.

Skills

Strategy & analysis

Stakeholder management

Project leadership

Communication & storytelling

Consulting mindset

Change management

Education

Bachelor's degree in business administration, engineering, operations management, or a related field

Job description

Toronto Pearson is transforming. Now’s the time for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
• Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
• A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Director, Transformation Strategy, the Associate Director will play a key role in advancing Toronto Pearson’s transformation into one of the most modern, sustainable, and passenger-focused airports in the world. As part of the Transformation Office, this role provides strategic insight and analytical leadership to evaluate business cases, conduct options analyses, and deliver data-driven recommendations that shape enterprise-wide initiatives. Acting as a trusted advisor to senior leaders and cross-functional teams, the Associate Director will translate complex analysis into clear insights and compelling stories that drive high-impact decisions and meaningful change.

As an Associate Director, Transformation Strategy, you will:

• Translate high-level strategic goals into clear, actionable initiatives that advance Toronto Pearson’s transformation.
• Integrate & orchestrate a program of initiatives – working with business sponsors, project managers, and SMEs – from initial planning & scoping and target & metric definition through delivery
• Build compelling business cases, including cost-benefit analysis, risk assessments, options analysis, and scenario planning, to guide decision-making.
• Partner directly with executives and senior leaders to align initiatives with organizational priorities and long‑term vision.
• Synthesize program progress and qualitative & quantitative insights into clear recommendations and compelling presentations for senior leadership.
• Lead high-impact, cross‑functional projects from scoping & planning to implementation, ensuring measurable outcomes and realized benefits.
• Provide coaching and mentorship to project team members to elevate analytical, presentation, and problem‑solving skills.
• Engage executives and stakeholders regularly on project progress, success metrics, and value delivered.
• Facilitate workshops, brainstorming sessions, and leadership discussions to shape strategy and drive alignment.
• Build strong partnerships across departments, supporting change management, communication, and stakeholder engagement to ensure adoption of transformation initiatives.

This is the role for you, if you have:

• 5+ years of experience in strategy, business analysis, and business improvement that encompasses all aspects of org/people, policy, process, technology and analytics.
• 3+ years working for a major consulting firm or in‑house project delivery/transformation office.
• Demonstrated experience in managing multiple complex stakeholders, developing tailored approaches based on specific stakeholder needs and awareness, and framing progress and actions in clear presentations.
• Excellent organizational and orchestration skills to ensure every meeting has clear objectives, all stakeholders are engaged, and prep activities are conducted proactively & effectively.
• A strong consulting‑style, problem‑solving and ‘get it done’ mindset.
• Proven experience leading projects, influencing stakeholders at all levels (incl. senior leaders/executives), and driving transformational change in fast‑paced environments.
• Exceptional communication and presentation skills with front‑line teams and executives, with creativity, initiative, and personal drive to turn abstract ideas and complex information into actionable strategies and compelling narratives.
• Bachelor’s degree in business administration, engineering, operations management, or a related field.
• Interest in aviation and/or experience in the travel/transportation sectors is considered an asset.
• Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.