Associate Director of Operations and Nursing

Ayrshire; British Columbia; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading healthcare organization is seeking an Associate Director of Operations and Nursing to provide clinical and operational leadership in a Digital Healthcare setting. The ideal candidate will be a registered nurse with extensive NHS experience, responsible for managing KPIs and collaborating with various health boards. This full-time role requires strong leadership and change management skills, with opportunities for remote work.

Qualifications

• Extensive NHS senior clinical and operational management experience.
• Experience leading large, diverse operations with clear KPIs.
• Strong knowledge of clinical guidelines and standards.

Responsibilities

• Provide clinical and operational leadership in a Digital Healthcare setting.
• Responsible for clinical and operational KPIs.
• Collaborate with Partner Health Boards and key stakeholders.

Skills

Leadership

Change Management

Strategic Thinking

Partnership Skills

Education

Registered Nurse with current NMC registration

Job description

Associate Director of Operations and Nursing

Join to apply for the role at NHS Ayrshire & Arran

Role Overview

Are you a registered Nurse with a background in Senior Clinical and Operational Management? We seek a passionate, experienced leader to provide clinical and operational leadership in our Digital Healthcare setting, delivering care to the public.

As Associate Director of Operations and Nursing, you will be responsible for clinical and operational KPIs and advising the NHS 24 Board and Executive Team. You will collaborate with Partner Health Boards and key stakeholders.

Key Qualifications

• Registered Nurse with current NMC registration
• Extensive NHS senior clinical and operational management experience
• Leadership of large, diverse operations with clear KPIs
• Proven change management skills
• Strong leadership and partnership skills
• Knowledge of clinical guidelines and standards
• Strategic thinking and team orientation

About NHS 24

NHS 24 provides urgent care response 24/7 across Scotland, offering clinical assessments, health advice, and digital services through contact centres and online platforms. We employ around 2,000 staff across various locations.

Location and Travel

The role is based within any NHS 24 regional centre (Aberdeen, Dundee, South Queensferry, Cardonald, Clydebank). The candidate must be within commuting distance and willing to travel across Scotland for meetings, training, and other duties. Remote work is possible for some tasks.

Application Details

Review the Digital Job Pack and Candidate Application Guide. For further discussion, contact Joanne Edwards at [e-mail].

Our organization values inclusion, celebrates diversity, and promotes an anti-racism agenda. We are committed to equal opportunities and encourage applications from underrepresented groups. We guarantee interviews for disabled applicants meeting minimum criteria.

Legal eligibility to work in the UK is required. NHS Scotland Boards will verify entitlement during pre-employment checks. Applicants must have the right to work without sponsorship.

Additional Information

Seniority level: Director

Employment type: Full-time

Job function: Management and Healthcare