Associate Director, National Accounts

Jobtailor; Toronto; On-site; CAD 110,000 - 160,000; Full time

Job summary

Desjardins seeks an experienced corporate banking professional to manage and grow key Ontario client relationships. You will coordinate with the Director to tailor financing and banking solutions, balancing client needs with profitability and risk management.

Responsibilities include leading complex proposals, negotiating terms, and expanding the bank's presence across Ontario’s business community while collaborating with internal partners on lending, cash management, FX and specialized services.

Qualifications

• Bachelor's degree in a related field.
• Minimum five years of experience in commercial banking, corporate banking, business banking or related financial services.
• Experience managing client relationships independently and supporting strategic accounts.

Responsibilities

• Manage and grow relationships with important business clients across Ontario.
• Act as key link between Ontario clients and Desjardins, ensuring clients have the right products and support.
• Identify client needs and develop tailored financing and banking solutions.
• Prepare integrated service offers balancing client satisfaction, profitability and risk.
• Negotiate product and service terms with director support as needed.
• Monitor portfolio performance and recommend strategies for growth and risk management.
• Identify new business opportunities and expand Desjardins’ presence in Ontario.
• Collaborate with Director and internal partners to deliver comprehensive solutions including lending, cash management and FX.

Skills

Client relationship management

Negotiation skills

Communication skills

Presentation skills

Attention to detail

Collaboration

Education

Bachelor's degree

Tools

Cash management

Foreign exchange

Syndicated lending

Job description

• Manage and grow relationships with important business clients and prospects across Ontario, while supporting the Director on strategic accounts and priorities.
• Act as a key link between Ontario clients and Desjardins, ensuring clients have the right products, services and support.
• Identify client needs and develop tailored financing and banking solutions, working with the Director on more complex opportunities.
• Prepare integrated service offers that balance client satisfaction, profitability and risk management.
• Negotiate product and service terms within established guidelines, with Director support as needed.
• Monitor portfolio performance and recommend strategies to support growth, profitability and sound risk management.
• Identify new business opportunities and help expand Desjardins’ presence in Ontario’s business community.
• Collaborate with the Director and internal partners to deliver comprehensive solutions for Ontario clients, including lending, cash management, foreign exchange and specialized services.

Requirements

• Bachelor's degree in a related field
• A minimum of five years of experience in commercial banking, corporate banking, business banking or a related financial services environment, with exposure to mid-market or large corporate clients
• Experience working independently while supporting the Director on strategic accounts, complex transactions and broader portfolio priorities
• Advanced experience managing client relationships independently, identify client needs and develop practical financing solutions that support growth, acquisitions, refinancing or working capital requirements
• Advanced experience preparing credit submissions, service offers, internal recommendations or client-facing proposals that clearly present business rationale, financial considerations and key risks
• Advanced experience in business development, including the ability to identify prospects, deepen existing relationships and support growth across Ontario’s business community
• Expert knowledge and understanding of senior debt financing, credit analysis, cash flow lending, financial statement analysis, risk assessment and loan structuring
• Strong negotiation, communication and presentation skills, with the ability to build trust with clients and collaborate effectively with internal partners
• Expert understanding of sound judgment, attention to detail, and balancing client objectives with profitability, credit quality, and risk management expectations
• Knowledge of cash management, foreign exchange, syndicated lending or specialized financial solutions is considered

Core Competencies

Demonstrates expertise in managing client relationships and developing tailored financing solutions, with a strong focus on business development and risk management. Proficient in preparing credit submissions and service offers that align with client needs and profitability objectives.

Highest-signal resume keywords

• Commercial Banking Experience
• Client Relationship Management
• Business Development
• Credit Analysis
• Negotiation Skills

ATS Optimization Keywords

Hard Skills

• Senior Debt Financing
• Cash Flow Lending
• Financial Statement Analysis
• Risk Assessment
• Loan Structuring
• Credit Submissions
• Service Offers
• Client-Facing Proposals
• Portfolio Management
• Financial Solutions

Soft Skills

• Communication Skills
• Presentation Skills
• Attention to Detail
• Trust Building
• Collaboration

Industry Keywords

• Financial Services
• Corporate Banking
• Business Banking
• Mid-Market Clients
• Large Corporate Clients

Tools & Technologies

• Cash Management
• Foreign Exchange
• Syndicated Lending