Associate Director, IT Infrastructure

SickKids Foundation; Toronto; Hybrid; CAD 99,000 - 124,000; Full time

Benefits offered by this job

Flexible work arrangements

Tuition reimbursement

Pension plan

Wellness & benefits

Job summary

SickKids Foundation is seeking an Associate Director of IT Infrastructure/Network to steer enterprise infrastructure, ensuring design integrity, security, and continuous improvement across on-prem and cloud environments.

You will lead the Infrastructure/Network Services team, drive modernization, set standards, and align technical strategy with organizational priorities, delivering reliable 24x7 operations.

Qualifications

• Post-secondary education in IT or related discipline.
• 5+ years in senior technical infrastructure and management roles (Tier III–IV).
• Proven experience leading, coaching, and developing technical teams.

Responsibilities

• Lead, mentor, and develop a high-performing Infrastructure Services team.
• Oversee design, implementation, and optimization of IT infrastructure including data centres, servers, storage, networking, and cloud.

Skills

Network LAN/WAN

VoIP

Server virtualization

SAN storage

Cloud platforms

Cybersecurity

Leadership

Budget management

Project leadership

Education

Post-secondary IT education

Job description

Description of the Position

We are seeking a strategic and hands‑on Associate Director, IT Infrastructure/Network to lead and evolve the enterprise technology environment that powers our mission. This is a critical leadership role responsible for the design, stability, security, and continuous improvement of both on‑premise and cloud infrastructure across the organization.

If you are passionate about building resilient infrastructure, leading high‑performing technical teams, and driving modernization initiatives in a purpose‑driven environment, we want to hear from you.

As the Associate Director, IT Infrastructure, you will provide technical and operational leadership for all enterprise infrastructure systems—including data centers, servers, networks, cloud platforms, telecommunications, and security. You will lead the Infrastructure/Network Services team while shaping a future‑ready, secure, and scalable technology landscape aligned to organizational priorities.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and develop a high-performing Infrastructure Services team
• Provide coaching, performance management, and growth opportunities for staff
• Foster a culture of accountability, collaboration, and continuous learning
• Ensure reliable 24x7 operations of enterprise systems

Infrastructure Strategy & Operations

• Provide strategic and tactical leadership for the design, implementation, and optimization of IT infrastructure
• Oversee data centre operations, servers, storage, networking, telecom, and cloud platforms
• Lead infrastructure modernization initiatives across both on-prem and cloud environments
• Establish and maintain infrastructure standards, processes, and operational procedures
• Drive the design, implementation, and performance of WAN, LAN, and cloud infrastructure
• Manage system administration practices, monitoring, and performance optimization
• Lead infrastructure capacity planning and prioritization initiatives
• Lead infrastructure‑related security design, implementation, and monitoring
• Oversee vulnerability management, penetration testing, patching, and compliance activities
• Maintain cybersecurity policies, controls, and governance frameworks
• Partner on threat detection, response, and forensic analysis
• Support compliance initiatives, including PCI‑DSS assessments and audits
• Manage infrastructure budgets (OPEX & CAPEX) with a focus on value optimization
• Develop business cases to support strategic investments
• Manage vendor relationships and external service providers

Training & Enablement

• Promote a strong culture of information security awareness
• Deliver and support training initiatives for employees and leaders

Qualifications

Experience & Education

• Post‑secondary education in IT or a related discipline
• 5+ years of progressive experience in senior technical infrastructure and management roles (Tier III–IV), including leadership responsibilities
• Proven experience leading, coaching, and developing technical teams

Technical Expertise

• Strong experience across:
  • Network infrastructure (LAN/WAN, switching/routing, VoIP)
  • Server virtualization & enterprise storage (SAN)
  • Cloud platforms and hybrid infrastructure environments
  • Cybersecurity frameworks and practices
• Deep understanding of:
  • Network protocols and services (TCP/IP, DNS, HTTP/S, SMTP, Active Directory, etc.)
  • Monitoring, troubleshooting, and hands‑on system configuration

Security & Compliance

• Experience with vulnerability management, penetration testing, and security operations
• Familiarity with PCI‑DSS or similar regulatory frameworks is highly preferred

Business & Leadership Skills

• Experience managing infrastructure budgets and vendor relationships
• Strong project management and prioritization capabilities
• Ability to translate technical risk into business impact and decision‑making
• Exceptional communication and facilitation skills across technical and non‑technical audiences

Certifications (Preferred)

• CCNP,CISSP, MCSE, ITIL or equivalent

Total Compensation Package

Expected Hiring Salary Range: $99,297 - $124,121; with the ability to progress to a maximum of $142,739 with demonstrated experience and proficiency. To ensure fair and equitable pay at SickKids Foundation, placement on the salary range will be based on your years of experience, skills, and qualifications relevant to the Associate Director, IT Infrastructure.

To help you lead in the fight for kids’ health and to support your health, wellness, and career growth, in addition to competitive compensation, we offer a comprehensive benefit package (includes a flex benefit plan), tuition reimbursement, flexible work arrangements, pension plan and birth parent/parental top up – to name a few!

Position Status

Permanent Full-Time;

Hours

Hybrid work model: minimum two days per week in-office (Tuesday and Wednesday).

Available To

Internal and External Candidates

Available

Immediately; this posting is for an existing vacancy.

Date Posted

September 11, 2026

Applications will be reviewed on an ongoing basis. We encourage interested candidates to apply early.

Please note that automated tools, including artificial intelligence, may be used to support the pre‑screening of applications as part of our recruitment process.

SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLGBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.