Associate Director, Creation and Design

iA Financial Group; Quebec; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible group insurance

Competitive pension plan and share buy

Vacation plan and well-being days

Telemedicine and employee and family

Ergonomic furniture program

Performance bonus

Discounts on iA products

Job summary

iA Financial Group in Quebec is looking for an Associate Director, Creation and Design to lead graphic design, infographic and visual production teams, delivering a high volume of requests while elevating creative quality.

You will guide strategy for integrating artificial intelligence in the creative function, optimize processes and partner with business teams to align priorities.

The role supports hybrid work and a diverse, inclusive environment with competitive benefits.

Qualifications

• Holds a bachelor’s degree in a relevant field.
• 8 to 10 years of experience in graphic design, art direction, creative production, or digital experience.
• Significant experience managing multidisciplinary creative teams.
• Strong understanding of visual creation tools, processes, and practices, as well as a strong interest in innovation and AI applied to creative work.
• Demonstrates the ability to balance creativity, operational rigor, and leadership while managing multiple stakeholders and a high volume of requests.
• Advanced level of French.
• Intermediate level of English for cross-Canada collaboration.

Responsibilities

• Lead, engage, and develop a multidisciplinary team of graphic designers, infographic designers, and visual production specialists, while fostering the development of their creative, technical, and strategic skills.
• Manage, prioritize, and ensure the efficient delivery of a high volume of production requests from various areas of the organization.
• Optimize processes, planning, resource allocation, and performance indicators to increase production capacity, the quality of deliverables, and operational efficiency.
• Advance creative standards and visual design practices, while encouraging experimentation with new approaches, formats, and technologies.
• Define and implement the strategy for integrating artificial intelligence within the creative function, including identifying, testing, and deploying tools to improve productivity and the quality of deliverables.
• Support the team in adopting new technologies and ways of working, and develop hybrid processes that combine human expertise, creativity, and artificial intelligence.
• Act as a strategic creative partner to business and corporate teams, advise them on the creative approaches to prioritize, and ensure proactive management of organizational priorities.

Skills

Graphic design leadership

Infographic design

Visual production

Team management

AI in creative

Stakeholder management

Education

Bachelor's degree in a relevant field

Tools

Adobe Creative Suite

AI tooling for design

Project management tools

Job description

Job Description

Build the future with us Are you driven by creativity, innovation, and transforming the way things are done? As Associate Director, Creation and Design, you will lead the graphic design, infographic, and visual production teams to ensure the delivery of a high volume of requests from various areas of the organization, while maintaining a high level of creative quality. You will also play a key role in transforming the creative studio by evolving processes, tools, and ways of working, particularly through artificial intelligence. Your leadership will enable the team to increase its creative capacity, reduce low-value-added tasks, and focus on high-value visual experiences and content.

What you’ll accomplish with us

• Lead, engage, and develop a multidisciplinary team of graphic designers, infographic designers, and visual production specialists, while fostering the development of their creative, technical, and strategic skills.
• Manage, prioritize, and ensure the efficient delivery of a high volume of production requests from various areas of the organization.
• Optimize processes, planning, resource allocation, and performance indicators to increase production capacity, the quality of deliverables, and operational efficiency.
• Advance creative standards and visual design practices, while encouraging experimentation with new approaches, formats, and technologies.
• Define and implement the strategy for integrating artificial intelligence within the creative function, including identifying, testing, and deploying tools to improve productivity and the quality of deliverables.
• Support the team in adopting new technologies and ways of working, and develop hybrid processes that combine human expertise, creativity, and artificial intelligence.
• Act as a strategic creative partner to business and corporate teams, advise them on the creative approaches to prioritize, and ensure proactive management of organizational priorities.

What could accelerate your success in this role

• Holds a bachelor’s degree in a relevant field.
• Has 8 to 10 years of experience in graphic design, art direction, creative production, or digital experience.
• Has significant experience managing and developing multidisciplinary creative teams.
• Demonstrates a strong understanding of visual creation tools, processes, and practices, as well as a strong interest in innovation and artificial intelligence applied to creative work.
• Is recognized for the ability to combine creativity, operational rigor, and leadership, while effectively managing multiple stakeholders and a high volume of requests.
• Has an advanced level of French.
• Has an intermediate level of proficiency in English, as the person in this role will be required to have numerous written and verbal conversations with unilingual English-speaking individuals across Canada, as well as work with documents and presentations in both languages on a regular basis.

Why you’ll love working with us

A work environment where learning and development come together with a collective pursuit of excellence.

Artificial intelligence is in everyone’s hands, helping increase your personal efficiency and supporting the organization’s growth.

A healthy, safe, equitable, and inclusive environment where potential can be expressed and developed freely.

The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.

Competitive benefits

• Flexible group insurance.
• Competitive pension plan and share purchase plan.
• Vacation plan and well-being and personal development days.
• Telemedicine and employee and family assistance program.
• Ergonomic furniture program.
• Performance bonus.
• Discounts on iA products and more!

Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s)

Company iA Financial Group

Posting End Date 2026-11-28

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.