Associate Director, Change Management

Greater Toronto Airports Authority; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an Associate Director of Change Management to lead transformational initiatives. This role focuses on fostering a culture of change within the organization, mentoring leaders, and executing change management strategies. Ideal candidates will bring over 7 years of experience in change management and project management, demonstrating strategic thinking and strong communication skills. Join a dynamic team committed to creating a thriving workplace and enhancing the passenger experience at one of Canada’s leading airports.

Benefits

Comprehensive healthcare coverage

Flexible hybrid work environment

Continuous learning opportunities

Reward and recognition program

Qualifications

• 7+ years of experience in Change Management and project management.
• Strong communicator with developed presentation skills.

Responsibilities

• Support and enable transformational changes for organizational objectives.
• Conduct change impact assessments and stakeholder engagement planning.

Skills

Change Management

Project Management

Strategic Thinking

Communication

Stakeholder Engagement

Education

Bachelor’s degree in Business Administration

Degree in Organizational Psychology

Change Management Certification

Job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What’s in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
• Comprehensive and highly competitive healthcare and benefit coverage
• A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program

What can you expect from this position?

Reporting to the Director, Enterprise Change Management, the Associate Director, Change Management is a key role accountable for supporting and enabling transformational and strategic changes for the organization’s objectives and initiatives which include organizational culture transformations, changes that impact business processes and/or roles, changes in the underlying systems, and any kind of changes that impact people and whose success will be dependent on successful adoption of new ways of working.

As a seasoned communicator with strong organizational and execution skills, you will focus on the people side of change at a high level. You will foster change in leadership as a core competency within the organization by mentoring sponsors, program and project managers, and other stakeholders and business leads in their change roles, and you will contribute to higher-level decision-making and championing change through active guidance and collaboration with senior leadership.

You will execute on change framework and processes to evaluate and deliver Enterprise Change Management needs by conducting change impact assessments and stakeholder engagement planning to understand project change management needs and risks and effectively curate change plans to the specific requirements of each initiative.You will create and deliver change management strategies that enable the design, development, and delivery of actionable change management strategies and solutions for various change initiatives across the organization and allow collaboration with senior leaders, business sponsors, business partners, program managers, project managers, and external partners to ensure effective change implementation and support for enterprise-wide initiatives.

Who are we looking for?

This role is for you if you are a problem solver with a demonstrated ability to think conceptually and execute on complex challenges. You are a strong communicator with developed presentation skills who wields influence and can bridge gaps between cross functional teams, internal stakeholders and external partners. You’re adaptable; you cope with the uncertain, learn fast and are self motivated to drive results.

This is the role for you, if you have:

• Bachelor’s degree in Business Administration, Organizational Psychology, Organizational Behavior, or a relevant field
• 7+ years progressive experience in Change Management and project management for digital, operational and/or cultural transformation
• 7+ years interacting directly with executives and leader partners
• Demonstrated experience in showcasing strategic thinking, decision-making and execution abilities in a change management
• Change Management Certification (e.g. Prosci), as an asset
• Ability to obtain and retain a Transportation Security Clearance

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.