Associate Director, Business Solutions

Horizon Media; Mississauga; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in marketing and advertising is on the lookout for a talented leader to join their Business Solutions Team. This role is pivotal in translating client objectives into strategic media solutions while fostering a collaborative environment for team growth and development. You will oversee client relationships, ensuring trust and satisfaction through effective communication and problem-solving. With a commitment to diversity, equity, and inclusion, this innovative firm offers a supportive culture where your unique perspective will contribute to their mission. If you're ready to make an impact and lead a dynamic team, this opportunity is for you.

Qualifications

• 6+ years of experience in media planning and strategy.
• Strong leadership skills and experience developing media professionals.

Responsibilities

• Guide team in translating client goals into strategic media solutions.
• Manage day-to-day operations of the Business Solutions Team.

Skills

Media Planning

Strategic Leadership

Client Relationship Management

Problem Solving

Communication Skills

Team Management

Tools

Microsoft Office Suite

Job description

Job Description

Who We Are

Horizon Media, founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain’s New York Business and Los Angeles Business Journal. Together we are building a place of belonging.

At Horizon, we understand the value that different perspectives can bring to our clients and culture; DEI is our DNA. We strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.

Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

What You’ll Do

30% - Strategic Planning & Leadership

• Guide the team in translating client goals into strategic media solutions that grow our client’s brands and ensure strategic consistency across all elements of plan development and implementation, ensuring a fully integrated approach
• Collaborate with the Director and VP on strategic marketing approach, guiding translation of client goals to the Business Solutions team, activation teams, consumer insights teams and media partners
• Ensure team is following internal and external processes and cadences for streamlined and timely workflow
• Oversee final reporting analysis of campaigns alongside other internal teams, ensuring data is accurate, presenting findings to client
• Build strategic frameworks for all plans and lead presentations
• Help lead the team’s understanding of client’s business and uncovering of motivations/needs

30% - Team Management & Supervision

• With leadership and support from senior leaders, manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables
• Provide ongoing, real-time, performance feedback to ensure continued team growth
• Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills
• Conduct junior team members’ performance reviews, coaching to maximize success
• Promote the work of both junior and senior team members, set a positive team environment
• Participate in the interview process for junior team members

20% - Client Relationship Development

• Maintain positive rapport and champions trust with the client
• Tap into Horizon resources/tools and collaborate with partner and creative agencies to offer clients holistic business solutions
• Anticipate client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions
• Act as client’s “go-to”, having a voice in meetings and providing POVs

15% - Relationship Management

• Continue to have core clients, industry partners and other internal departments recognize you as a lead voice for the account
• Serve as conduit for strategic leadership to both senior level (directors and above) and junior counterparts (supervisor and below)

5% - Account Management

• Oversee all client requests, troubleshoot and problem solve with internal teams to proactively provide solutions
• Engage with senior level leads on investment teams to ensure successful campaign execution, issue plan deliverables to client
• Ensure all billing and financial deliverables are accounted, accurate and delivered on time.

Who You Are

• A strong writer, presenter and communicator; able to confidently present and sell through ideas both internally and to clients
• A team leader with people management skills
• Comfortable providing and receiving constructive feedback
• A problem solver with the ability to develop creative solutions
• Nimble and flexible with ability to oversee multiple deliverables and client requests
• An advocate for and supporter of diversity, equity and inclusion

Preferred Skills & Experience

• 6+ years of experience in media planning and strategy
• Strong understanding of marketing principles, analytics and media trends
• Strong leadership skills and experience developing media professionals, ability to manage a team
• Experience in a client relationship management role
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources

Certificates, Licenses and Registrations
There are no requirements for certificates, licenses and registrations

Physical Activity and Work Environment
There are no requirements for physical activity and work environment

Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email the following:

[e-mail]