Associate Director, Alternative Investment Services

RBC; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading financial services company in Canada seeks an Associate Director for its Alternative Investment Services group. The role emphasizes leadership in derivatives operations, compliance with regulatory standards, and fostering internal collaboration. Candidates should possess a strong financial background, excellent leadership skills, and the ability to manage complex operations in a fast-paced environment.

Benefits

Comprehensive Total Rewards Program including bonuses and flexible benefits

Excellent career development and progression opportunities

Competitive compensation

Qualifications

• 8+ years of progressive experience in financial services operations, focusing on derivative products.
• Strong understanding of derivative instruments and post-trade processes.
• Excellent leadership, people management, and analytical skills.

Responsibilities

• Lead and manage daily derivative operations processes including trade capture, settlement, and reconciliation.
• Develop and maintain strong relationships with stakeholders, ensuring compliance with regulations.
• Provide operational insights and leadership on new product launches and market initiatives.

Skills

Accounting

Change Management

Coaching Others

Customer Service Management

Financial Risk Management

Operational Delivery

Process Management

Risk Management

Talent Management

Education

Bachelor’s degree in finance, Business, Economics, or a related field

Job description

Associate Director, Alternative Investment Services

The incumbent is responsible for leading the AIS operation group and for coaching, mentoring, and leading a group of team managers. Responsible for ensuring RBCIS policies & procedures are strictly adhered to and ensuring all department processes & controls are followed. Foster a mindset of client-centric service, professionalism, and collaboration. Encourage and support the implementation of process enhancements, simplification, and automation. Provide oversight of the ongoing production of accurate net asset values (NAVs) for the group’s entire fund and pension range that holds derivatives. Provide oversight of all business processes, risks, audits, regulatory requirements, and key performance metrics (SLAs/KPIs).

What will you do?

• Lead and manage daily derivative operations processes, including trade capture, trade affirmation, settlement, margin management, and lifecycle event processing.
• Oversee exception management, trade breaks, and reconciliation processes to ensure timely and accurate resolution.
• Develop and maintain strong relationships with internal stakeholders (Trading, Risk, Compliance, Technology, Legal, and Middle Office) as well as external counterparties, clearing brokers, and custodians.
• Collaborate with technology and project management teams on system enhancements, automation initiatives, and process improvements.
• Ensure all operational activities adhere to regulatory guidelines and internal policies, maintaining a strong control environment.
• Provide strategic insights and operational leadership on new product launches, market initiatives, and regulatory change programs.
• Mentor, train, and develop team members, fostering a culture of continuous improvement and operational excellence.
• Produce and deliver operational metrics, KPIs, and management reporting to senior leadership.
• Manage and participate in audits, and internal control reviews.

What do you need to succeed?

Must-have

• Bachelor’s degree in finance, Business, Economics, or a related field.
• 8+ years of progressive experience in financial services operations, with a focus on derivative products.
• Strong understanding of derivative instruments including listed futures/options, OTC swaps, forwards, and structured notes.
• Deep knowledge of post-trade processes, clearing and settlement, margining, and trade lifecycle management.
• Demonstrated ability to manage complex operational processes in a high-volume, fast-paced environment.
• Excellent leadership, people management, and mentoring skills.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication abilities.

Nice-to-have

• Incumbent is expected to keeping up‑to‑date with changes in the securities markets and Investment regulations

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Job Summary

Job Description

What is the opportunity?

The incumbent is responsible for leading the AIS operation group and for coaching, mentoring, and leading a group of team managers. Responsible for ensuring RBCIS policies & procedures are strictly adhered to and ensuring all department processes & controls are followed. Foster a mindset of client-centric service, professionalism, and collaboration. Encourage and support the implementation of process enhancements, simplification, and automation. Provide oversight of the ongoing production of accurate net asset values (NAVs) for the group’s entire fund and pension range that holds derivatives. Provide oversight of all business processes, risks, audits, regulatory requirements, and key performance metrics (SLAs/KPIs).

What will you do?

• Lead and manage daily derivative operations processes, including trade capture, trade affirmation, settlement, margin management, and lifecycle event processing.
• Oversee exception management, trade breaks, and reconciliation processes to ensure timely and accurate resolution.
• Develop and maintain strong relationships with internal stakeholders (Trading, Risk, Compliance, Technology, Legal, and Middle Office) as well as external counterparties, clearing brokers, and custodians.
• Collaborate with technology and project management teams on system enhancements, automation initiatives, and process improvements.
• Ensure all operational activities adhere to regulatory guidelines and internal policies, maintaining a strong control environment.
• Provide strategic insights and operational leadership on new product launches, market initiatives, and regulatory change programs.
• Mentor, train, and develop team members, fostering a culture of continuous improvement and operational excellence.
• Produce and deliver operational metrics, KPIs, and management reporting to senior leadership.
• Manage and participate in audits, and internal control reviews.

What do you need to succeed?

Must-have

• Bachelor’s degree in finance, Business, Economics, or a related field.
• 8+ years of progressive experience in financial services operations, with a focus on derivative products.
• Strong understanding of derivative instruments including listed futures/options, OTC swaps, forwards, and structured notes.
• Deep knowledge of post-trade processes, clearing and settlement, margining, and trade lifecycle management.
• Demonstrated ability to manage complex operational processes in a high-volume, fast-paced environment.
• Excellent leadership, people management, and mentoring skills.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication abilities.

Nice-to-have

• Accounting designation (CPA, CA, CMA, CGA)
• Other designations (CFA)
• Incumbent is expected to keeping up‑to‑date with changes in the securities markets and Investment regulations

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-28

Application Deadline:

2025-06-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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About the company

Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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