Associate Customer Service

Diagnostic Solutions International; Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in diagnostic solutions is seeking a Customer Service representative in Ontario. The role requires strong organizational and communication skills, with a focus on multitasking and maintaining confidentiality in a fast-paced environment. Candidates should have a high school diploma and relevant experience, with a preference for those holding a degree in business or a related field.

Qualifications

• Minimum 3 years of directly related work experience.
• 2+ years experience with Microsoft Office in a business environment.
• Strong customer service orientation.

Responsibilities

• Work efficiently in a demanding environment.
• Handle multiple tasks simultaneously and autonomously.
• Maintain a high degree of confidentiality.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem-solving skills

Attention to detail

Education

High School diploma or equivalent

Degree in business or related field preferred

Tools

MS PowerPoint

Excel

Outlook

Word

Job description

Job Number : DSI-002-000222-02R

Job : Customer Service

Primary Location : CA-Ontario

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Preferred Qualifications

• Work efficiently and effectively in a demanding environment
• Skilled at organizing administrative processes and systems
• Proficiency in various software programs including MS PowerPoint, Excel, Outlook, and Word
• Handle multiple tasks simultaneously and autonomously
• Must be detail-oriented; possess executive presence, maturity, and judgment
• Excellent interpersonal, organizational, and communication skills
• Strong problem-solving skills that allow proactively anticipating requirements
• Able to maintain a high degree of confidentiality
• Must be enthusiastic with a positive outlook and “can-do” attitude

Basic Qualifications

• High School diploma or equivalent
• A minimum of 3 years of directly related work experience
• 2 or more years' experience working with Microsoft Office in a business environment
• Strong MS Office skills
• Excellent communication skills
• Initiative and proactive planning abilities
• Teamwork and collaborative attitude
• Good work habits and stress tolerance
• Customer service orientation
• High School Diploma / GED (±11 years)
• Degree in business or related field preferred