Inside Sales/ Sales Support

Dbs Xerox; Markham; Remote; CAD 40,000 - 50,000; Full time

Job summary

Dbs Xerox is looking for a motivated Inside Sales/Sales Support individual to enhance customer experience through sales support and exceptional service. Responsibilities include booking client meetings, proposal preparation, CRM management, and customer data analysis. Ideal candidates have sales support experience, excellent communication skills, and a Bachelor's degree.

Benefits

Full Benefit Plan

Employee emergency days

Laptop provided

Presidents club trips

Qualifications

• 5+ years of experience in sales support or customer service.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.

Responsibilities

• Book meetings with prospect clients.
• Prepare and submit proposals and contracts.
• Track orders and monitor customer accounts.

Skills

Sales Support

Customer Service

Data Analytics

Research

Communication

Organization

Multitasking

Education

Bachelor's degree in business, marketing, or a related field

Tools

Microsoft Office

CRM software

Job description

1 month ago Be among the first 25 applicants

Digital Business Systems, is seeking a highly-driven individual with a passion for sales and customer service to join our team as a valuable Inside Sales/ Sales Support

DBS was founded in 1996 to help small businesses. Over the years we’ve expanded and are now nationwide. We specialize in print and managed print services and providing our clients with exceptional after sales service. Many large national corporations trust us with their mission critical printers because we can get the job done! We can even use this expertise to help customers with small to mid-sized projects.

The ideal candidate will have experience in sales support, customer service, data analytics, and research.

Location: Ottawa or GTA, ON

Salary Range: $40,000 - $50,000 Plus Commission and Bonuses

Job Type: Full-time, Remote

Key Responsibilities

• Book meetings with prospect clients.
• Prepare and submit proposals and contracts
• Track orders and monitor customer accounts
• Manage and update CRM systems with accurate customer and lead information
• Respond to emails and phone calls from customers and prospects
• Conduct research on potential clients and industries
• Analyze and present data on sales performance and customer behaviour
• Provide exceptional customer service to clients
• Ability to work efficiently and independently.
  
  

Qualifications

• 5+ years of experience in sales support, customer service, or a related field
• Excellent communication skills, both written and verbal
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software
• Bachelor's degree in business, marketing, or a related field is preferred
  
  

What We Offer

• Full Benefit Plan
• Employee emergency days to be used over and above your vacation
• Laptop provided
• Presidents club trips
  
  

If you are a highly motivated and organized individual, we encourage you to apply for this exciting opportunity.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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